DENVER SHERIFF DEPARTMENT
City and County of Denver
Inmate Handbook
5.00.1064
 Previous Revision:
April 2021
 Current Revision:
March 2023
 Reviewed:
April 2021
 Effective Date:
March 15th, 2023
Colorado Revised Statutes (C.R.S.): §§ 16-4-102; 17-26-107; 18-1.3-40518-7-701.118-8-20418-13-112; 24-21-50725-15-402
Colorado Department of Corrections (CDOC): Administrative Regulation 850-06 

Denver Revised Municipal Code: Chapter 20, Article III, Section 20-43; Chapter 24, Article IX
 Subject:
INMATE HANDBOOK
 
 A GUIDE TO HELP YOU ADJUST TO THE JAIL ENVIRONMENT
DENVER SHERIFF DEPARTMENT
INMATE HANDBOOK
TABLE OF CONTENTS 
 
 
  1. Introduction:
    1. This handbook has been prepared by the Denver Sheriff Department (“DSD” or the “Department”) to ensure that you—as a pretrial detainee or inmate (referred to in this handbook as inmates)—are familiar with the various Department facilities and provided with information regarding available activities, programs, services, and the rules and regulations you are required to follow. 
    2. The information, rules, regulations, and prohibited acts contained in this handbook apply to all inmates, including you. The rules, regulations, and prohibited acts are intended to clarify expected behavior and to explain the inmate disciplinary system so that you know and understand your rights.  
    3. The DSD is responsible for ensuring the safety and security of all inmates, staff, and the community. The purpose of this handbook and the inmate disciplinary process is to achieve and maintain order, eliminate disruptive behavior, and to enable inmates to live in a safe and orderly environment.
    4. This handbook is available on the inmate kiosk and will be available on your assigned inmate tablet.  If for some reason you would like to review a paper copy of the handbook, please ask a deputy for a paper copy.  If you have any questions about any of the information contained in this handbook, please ask a deputy for assistance.
  2. The Law and You:
    1. In addition to the rules and regulations of the jail, certain laws specifically apply to you—as an inmate—and must be obeyed while you are in jail. Any person who violates any of these laws will be prosecuted, including inmates.
  3. Immigration and Customs Enforcement Interview Information:
    1. Immigration and Customs Enforcement (ICE) may investigate an inmate's immigration status during the period of their confinement. If DSD is contacted by an ICE agent asking to speak with you, you have the option of either choosing to participate in an interview or declining to speak with the ICE agent. You have the following rights:
      1. to agree to be interviewed without your attorney present;
      2. to decline to be interviewed at all; or 
      3. to decline to be interviewed until your attorney is present.
    2. The DSD will inform ICE of your decision regarding their interview request. ICE will be allowed to proceed with an interview only if you give consent. If you decline to be interviewed, immigration proceedings and the investigation may continue, but no interview will take place.
  4. Inmate Rights vs. Inmate Privileges:
    1. The Denver County Jail (COJL) and the Van Cise-Simonet Downtown Detention Center (DDC) use an objective classification system to house inmates. To determine the level of custody for each inmate, a variety of factors are considered, including, but not limited to:
      1. Current charges 
      2. Prior charges
      3. Arrest history
      4. Escape history
      5. Institutional behavior history 
    2. The number and type of privileges you may receive while in jail is based on your custody level. 
    3. Inmates who exhibit good behavior while in custody may have their custody levels changed so they receive a greater number of privileges. Inmates who exhibit behaviors that violate jail rules and regulations may have their housing level and privileges reduced. Jail rules and regulations are defined under Section 6 of this handbook. 
    4. An inmate right is something you are entitled to while in custody. Rights are generally defined by law. In rare instances rights may be affected by health, safety, security risks, or emergencies in the facilities. Examples of your rights include, but are not limited to:
      1. a balanced, nutritional diet;
      2. access to courts, your attorney, including their designated staff members, if any, and legal materials;
      3. religious freedom;
      4. contact with family and friends via mail, which may be accessed through the kiosk or, if you have the privilege of having an assigned inmate handbook, you may be able to access your mail on your handbook (Note: for safety reasons, inmate-to-inmate mail is not allowed).
      5. safe, clean, and sanitary living conditions;
      6. disciplinary due process (meaning that you have the opportunity to present a defense to any allegation made against you related to the violation of jail rules, regulations and prohibited conduct through the disciplinary hearing and appeal process);
      7. medical care and services; and
      8. time outside of your cell.
    5. A privilege is a benefit granted by the division chief of operations or designee that may be taken away due to poor behavior, violation of any jail rules, regulations, or engaging in prohibited conduct, security risks, or emergencies. Examples of inmate privileges include, but are not limited to:
      1. attendance in jail programs;
      2. access to and use of the inmate telephone system for non-legal matters;
      3. access to recreational and non-legal reading materials;
      4. visits with family and friends;
      5. purchase of commissary items;
      6. television;
      7. assigned inmate tablets;
      8. additional free time outside of your cell/housing area beyond the standard; and 
      9. freedom in personal grooming (Note: exceptions may be made for religious reasons).
  5. Inmate Responsibilities:
    1. As an inmate, you are responsible for your behavior and for knowing the rules, regulations and prohibited acts discussed in this handbook.
      Inmates are expected to:
      1. follow the orders and directives of the staff, including complying with staff orders and directives to minimize the physical contact or use of force that staff must use during your incarceration. In addition you shall: 
        1. abide by the rules, regulations, and prescribed conduct described in this handbook;
        2. treat all staff and other inmates with respect;
        3. verbally direct questions or concerns to the housing deputy, complete a kite to ask questions or express concerns, or file a grievance to express concerns;
        4. follow the schedules for activities promptly and in an orderly fashion;
        5. have jail-issued identification (shirt pocket or wrist where applicable) whenever outside of the housing unit;
        6. refrain from any physical horseplay or fighting; 
        7. refrain from using disrespectful language, including towards staff and other inmates;
        8. conduct yourself in a responsible, respectful manner.. You should immediately contact a staff member for assistance and to report any threats or harassment from staff or other inmates;
        9. Inmates shall not sexually harass any staff member or another inmate. Sexual harassment is strictly prohibited, and a staff member must be contacted immediately if an inmate feels that they are being sexually harassed by anyone. Sexual harassment includes:
          • unwanted sexual advances;
          • request for sexual favors;
          • placing or showing sexually explicit pictures, cartoons, or drawings.
          • indecent exposure; and
          • verbal or physical contact of a sexual nature.
        10. make any declarations regarding your religious affiliation (meaning any religious of your choice in which you choose to practice) upon entry to the facility during the booking process. The purpose of this is to ensure that the Department is aware of any special needs you may have regarding your religious affiliation, if any. All religious declarations must be based upon sincerely held beliefs.
          • Any inmate who does not declare their religious affiliation at the time of booking will have seven (7) days after the booking process is completed to send a kite to the chaplain requesting a religious declaration form to provide your religious affiliation so that any special needs you have related to your religious affiliation may be considered.  
          • If you did not declare your religious affiliation during the booking process and fail to submit a kite within seven-days after you have been booked at the jail to obtain the declaration from to provide notice of your religious affiliation misses this seven-day period in which to declare any special needs, your next opportunity to change religious affiliation and/or declare any special needs is six (6) months from your booking date. 
      2. During your time at the facility, you shall expect:
        1. that your crimes and other personal matters will be kept confidential by all staff members and will not be discussed with other inmates;
        2. that you shall be treated in a nondiscriminatory manner regardless of sex, gender, disability, religious beliefs, sexual orientation, race, color, creed, national origin, political opinion, or political affiliation;
        3. that you will receive fair and firm treatment within the limits of the law;
        4. that you will not be subjected to cruel and unusual punishment;
        5. that you will be free of threatening or harassing behavior by staff or other inmates;
        6. that you will be treated with respect;
        7. there will be electronic monitoring and/or videotaping within the secure areas of the jail or holding facilities;
        8. that force may be used by deputies when determined to be reasonable and necessary; and
        9. that trained K-9 Unit dogs may be used to ensure safety and security within the DDC or COJL at any time. When a dog is present, inmates shall not:
          1. attempt to tease, mistreat, or agitate the dog;
          2. make any sudden or aggressive moves toward the dog or its handler;
          3. attempt to entice a dog to disobey its handler;
          4. attempt to touch, pet, or feed the dog; and/or 
          5. attack, attempt to attack, or act as though they shall and/or attack the dog or its handler.
          6. Note: If you engage in any of the above-referenced conduct, the dog may attack and bite in defense without command.
  6. Jail Rules and Regulations:
    1. Inmates who are sentenced to the Colorado Department of Corrections (CDOC) who are being held by the DSD under Colorado law (C.R.S §§18-1.3-405) shall be considered for pre-sentence confinement time. However, any violation of jail rules will be reported to the CDOC and could affect good time credits.
      1. Rule Violations (see matrices below) explain the type of conduct for which an inmate may be disciplined while in DSD's custody. 
      2. If an inmate participates in a special program, the inmate will be subject to the specific program rules—in addition to jail rules and regulations—at all times. Inmate workers are not permitted to exercise authority over any other inmate, and an inmate shall not be placed in any position of authority. Violations of program rules will be addressed by program staff and may result in removal from continued participation in the program.
      3. The DSD rules and regulations, as well as the inmate discipline system, are administered by the division chief and staff at both facilities. If you do not understand the rules, you should ask your housing deputy for clarification.
      4. Any inmate who believes a staff member has violated a jail rule, regulation, policy, or procedure should immediately report the violation through the grievance process. As discussed below, inmates may submit a verbal or written emergency complaint if they believe they are subject to a substantial risk of imminent sexual abuse by a DSD staff member.
      5. Inmates are subject to informal and formal discipline for violations of rules and regulations. Informal discipline may be imposed by the housing deputy or equivalent for low-level infractions. The housing deputy has the discretion to choose the most appropriate discipline. Informal discipline is limited to verbal counseling and constructive work assignments. Informal discipline is not available for class 1 and class 2 offenses.
      6. Formal discipline refers to the discipline imposed through the Conduct Adjustment Board (CAB). Punishments through the CAB may include any of the following or combination of the following:
        1. corrective confinement; 
        2. loss of good time; 
        3. loss of tablet usage;
        4. loss of commissary (except necessary health items);  
        5. loss of telephone calls (except with their legal counsel); 
        6. loss of visitation privileges (except as necessary to meet with legal counsel or their designated legal representatives); 
        7. loss of recreation with the general population; 
        8. removal from special programs or scheduled activities; 
        9. verbal counseling; and/or 
        10. constructive work assignments. 
      7. The following conduct is strictly prohibited and will result in formal discipline. Inmates found guilty of the commission of one or more of the prohibited acts shall be subject to the punishment(s) identified for each class violation. Inmates may also be criminally and monetarily charged, depending upon the nature of the prohibited act committed.
        1. Class 1 Prohibited Act

          Class 1

          Offense

          1.1

          Assaulting any person

          1.2

          Fighting

          1.3

          Extortion, blackmail, demanding or receiving money or anything of value in return for protection.

          1.4

          Engaging in sexual acts with others.

          1.5

          Escape or attempting or planning escape.

          1.6

          Setting a fire (arson/ attempted arson), falsely pulling a fire or emergency alarm

          1.7

          Possession, manufacture, or introduction of an explosive or any ammunition.

          1.8

          Possession, manufacture, or introduction of a gun, knife, sharpened instrument, dangerous weapon, poison, acid, an unauthorized or dangerous chemical, and an unauthorized tool.

          1.9

          Possession, manufacture, introduction, or use of any narcotic paraphernalia, intoxicants, including alcohol or drugs not prescribed for the individual by the health services staff or purchased through the commissary

          1.10

          Rioting or encouraging others to riot

          1.11

          Resisting, interfering, or violently threatening a DSD staff member, including deputy sheriffs

          1.12

          Non-compliance with a direct order during an emergency

          1.13

          Gang recruiting

          1.14

          Inappropriate behavior toward a canine or handler which includes, but is not limited to:

          attacking, attempted attacks, or acts which give the appearance or impression that there is intention to attack the handler or canine;

          attempting to tease, mistreat, or deliberately agitate any canine;

          making any sudden or aggressive moves toward a canine or handler;

          attempting to entice a canine to disobey its handler; and/or

          attempting to touch, pet, or feed a canine.

          1.15

          Indecent exposure (intentional, not incidental)

          1.16

          Making sexual threats

          1.17

          Sexual touching (self or others)

          1.18

          Sexual harassment (repeated and unwelcome sexual advances, requests for sexual favors, or verbal comments, gestures, or actions of a derogatory or offensive sexual nature)

          1.19

          Destroying or damaging jail property.

          1.20

          Destroying or damaging the property of another person.

          1.21

          Stealing jail property or the property of another person.

          1. Punishment for Class 1 Prohibited Acts:
            1. If found guilty after a hearing before the CAB, a violation of a class 1 rule may result in separation from the jail population and/or loss of specified privileges for not less than ten (10) days or no more than sixty (60) days for any violation arising out of one (1) incident. All or part of the punishment may be suspended for a period of up to sixty (60) days. If corrective confinement is ordered, there shall be an administrative review within seven (7) to ten (10) days after the hearing. Continuous confinement for more than thirty (30) days requires the review and approval of the division chief or designee.
        2. Class 2 Prohibited Acts:
        3. Class 2

          Offense

          2.1

          Threatening another with bodily harm or any threat to a person or property or making malicious statements regarding other inmates

          2.2

          Tampering, pushing, controlling, or blocking any locking, surveillance, or security device, including intercoms and doors

          2.3

          Adulteration of any food or drink

          2.4

          Disrupting or interfering with the security or the orderly operation of the institution or encouraging others to do so

          2.5

          Refusing to obey a direct order of any staff member

          2.6

          Counterfeiting any official document or paper (includes receipts)

          2.7

          Possession of contraband other than those listed in 1.7, 1.8, and 1.9, including contraband items listed in Colorado Revised Statutes (C.R.S.) §18-8-204.

          2.8

          Flooding of a cell, pod, or housing unit, or the tampering with a fire sprinkler head

          2.9

          Misuse, abuse, or alteration of any inmate communication via paper, video, or electronic device, as well as any abuse of the grievance process

          2.10

          Any display or possession of security threat group colors, symbols, signs, or insignias, and/or recruitment efforts

          2.11

          Fraud: Any act or attempt to defraud, forge any type of documentation, make false statement(s), or deceit that results or may result in personal gain of any kind, to include: misrepresentation of mail, use of a tablet and/or personal identification number (PIN) other than one’s own, allowing the use of a PIN by another person, or depositing funds in another inmate’s account to avoid paying a debt.

          Punishment for Class 2 Prohibited Acts:
      8. If found guilty after a hearing before the CAB, a class 2 rule violation may result in separation from the jail population and/or loss of specified privileges for not less than ten (10) days or no more than forty (40) days for all violations arising out of one (1) incident. All or part of the punishment may be suspended for a period of up to sixty (60) days. If corrective confinement is ordered, there shall be an administrative review within seven (7) to ten (10) days after the hearing. Continuous confinement for more than thirty (30) days requires the review and approval of the division chief or designee.
      9. Class 3 Prohibited Acts:

        Class 3

        Offense

        3.1

             Possession of unauthorized clothing or property belonging to another person including another inmate's tablet

        3.2

             Loss, alteration, or misuse of issued jail property, including clothing, bedding, and identification cards and inmate tablets

        3.3

             Using loud, abusive, or obscene language, including, but not limited to, gender, racial, religious, and other slurs, resulting in disrespect or harassment towards staff members

        3.4

             Using any equipment, machinery, or telephone that is not specifically authorized

        3.5

             Interfering with the taking of count or the unauthorized changing of bunk or housing location

        3.6

             Correspondence or contact with a visitor in violation of regulations

        3.7

             Giving or offering any official or staff member a bribe or anything of value

        3.8

             Gambling (with previous conviction)

        3.9

             Mail offense: Use of mail received in the jail for passage of infectious hazardous waste as defined in C.R.S. §25-15-402 and pursuant to the violations set forth in C.R.S. §18-13-112

        3.10

             Unauthorized visiting, including inmates being in another area or housing unit other than their own

        3.11

        Smoking (second offense)

         

        3.12

        Writing or marking (graffiti) on any facility property, including, but not limited to, walls, ceilings, doors, furniture, floors, windows, mirrors, bedding, or linen 

        Punishment for Class 3 Prohibited Acts:
        1. If found guilty after a hearing before the CAB, a violation of a class 3 rule may result in separation from the jail population, and/or loss of specified privileges for not less than five (5) days or no more than twenty (20) days for all violations arising out of one (1) incident. All or part of the punishment may be suspended for a period of up to sixty (60) days. If corrective confinement is ordered, there shall be an administrative review within seven (7) to ten (10) days after the hearing.
      10. Class 4 Prohibited Acts:

        Class 4

        Offense

        4.1

             Unauthorized contact with the public or other inmates, correspondence or attempted correspondence by use of gang signs, notes, telephone, computers, or using other inmates as messengers

        4.2

             Gambling (first offense)

        4.3

             Misuse of authorized medication, including, but not limited to, palming or concealing medication

        4.4

             Being unsanitary or failing to maintain housing quarters in accordance with posted jail standards, including, but not limited to, the unauthorized posting of pictures, papers, etc. on cell or dorm walls or cell bars

        4.5

             Defacing, damaging, exchanging, or not wearing identification cards when required

        4.6

             Failure to return or returning damaged library books, which may result in an additional penalty for the replacement cost of the book(s) in addition to the class 4 rule violation punishment

        4.7

             Giving, trading, selling or accepting anything of value from another inmate, as well as accepting money from or giving money to another inmate unless authorized by a supervisor

        4.8

            Possession of excessive commissary items, headphones - in excess of one, books, magazines, and newspapers

        4.9

             Covering cell light, tier light, or any other security light

        4.10

             Interfering with or disrupting an inmate work detail, as well as refusing to work as assigned (excluding voluntary inmate workers) or being in an unauthorized area when assigned to a work detail

        4.11

             Giving false information to a deputy or staff member

        4.12

             Attempting to remove food items from the designated eating areas, kitchen, or storerooms. This offense includes the possession of all unauthorized food items.

        4.13

             Tattooing or possession of tattoo paraphernalia

        4.14

             Smoking and/or possession of any tobacco products or items such as matches, lighters, pipes, etc. (first violation)

        4.15

             Violation of the dress code

        4.16

             Feeding birds, rodents, or other animals

        4.17

             Talking in the main corridors during periods of individual or mass movement, except when directed to by jail staff

        4.18

             Hanging bedding, towels, clothing, or any other item in a manner that restricts staff from viewing housing areas and inmates during rounds

        4.19

             Horseplay

        Punishment for Class 4 Violations:
        1. If found guilty after a hearing before the CAB, a class 4 rule violation could result in separation from the jail population and/or loss of specified privileges for not less than three (3) days or no more than ten (10) days. The inmate may have a hearing before an administrative staff member who was not involved in the incident if the violation is minor, the facts clear, and the inmate has not been placed in administrative detention awaiting disciplinary action. If found guilty, sanctions ranging from a reprimand to loss of a privilege for up to fifteen (15) days or loss of two (2) or more privileges for up to ten (10) days may be applied.
        2. All or part of the punishment may be suspended for a period of up to sixty (60) days. If corrective confinement is ordered, there shall be an administrative review within seven (7) to ten (10) days after the hearing, unless the confinement time has expired.
      11. Smoking Rules:
        1.  Per Chapter 24, Article IX, of the Denver Revised Municipal Code, no smoking is permitted in any of DSD facilities or areas under the DSD’s direct control. DSD facilities and areas include, but are not limited to, the DDC, COJL, Denver Health Correctional Care Medical Facility (CCMF), and any city-owned vehicle. 
      12. Rule Violation Information:
        1. Attempting to commit, ordering another person to commit, and/or planning to commit any rule violation mentioned in this handbook shall be considered the same as a commission of the offense itself.
        2. Repeat violations of the riles may cause an inmate to be placed in restrictive housing for an indefinite time.
        3. If an inmate is placed in restrictive housing for an indefinite period to protect the inmate or others to preserve the safety or security of the facility, the inmate may appeal the placement decision through the use of the grievance/appeals process explained in Section 8 of this handbook. The decision to place an inmate in restrictive housing shall be reviewed by the Administrative Review Board every seven (7) days until the inmate is released into the general population.
  7. Rule Violation Investigation Process:
    1. General:
      1. When an alleged rule violation is reported, the formal discipline process will be initiated. The alleged offense will be investigated by a sergeant who shall advise the accused inmate of the general allegations made against them and of their rights during the disciplinary process. Inmates may request that a sergeant investigate issues to assist in their defense, including giving the sergeant the names of any witnesses they wish to be called or questioned on their behalf. Sergeants shall also use video footage to investigate possible rule violations, to the extent that such video exists.
      2. Inmates will be asked if they want to have a staff advocate present during their hearing. A staff advocate ensures that the CAB follows rules and procedures and advises inmates of their rights. The advocate may not be a witness or a character reference and cannot give their opinion or advice regarding the charge or charges against the inmate. Inmates must inform the investigating sergeant if they want to have a staff advocate present during their hearing.
      3. If a staff advocate is requested, inmates shall be asked to list three (3) names of staff members they would accept as an advocate, excluding any staff members participating in the appeal chain. If none of the requested parties are available, a staff advocate chosen by the investigating sergeant shall be assigned to the inmate or the inmate may waive the right to a speedy hearing to wait for one of the three staff members named to become available. Inmates who can read, write and speak English who do not provide a list of three (3) staff advocates before their hearing forfeit the right to have a staff advocate present. 
      4. Inmates shall be given a copy of any charges requiring a hearing within twenty-four (24) hours of the completion of the investigation and at least twenty-four (24) hours before the hearing. The charge form will provide notice of the scheduled hearing to address the charges and shall list the rule(s) that were allegedly violated by the inmate.
      5. Inmates are required to appear before the CAB or a hearing deputy on the date of the hearing to provide a statement and to submit evidence on their behalf for consideration.
    2. Inmate Rights at a Disciplinary Hearing:
      1. At a disciplinary hearing, inmates have the following rights:
        1. to receive a copy of the charges, in writing, not less than twenty-four (24) hours before the hearing, unless waived by the inmate;
        2. to be present at the hearing, except during CAB deliberations or when institutional security would be threatened, and inmates will be provided reasonable opportunities to question opposing witnesses by submitting questions to the CAB;
        3. to call on witnesses by providing a list of individuals and explaining their connection to the charges before the hearing (witnesses are restricted to individuals over whom the DSD has control); to have a designated staff advocate advise them of their rights;
        4. to have an interpreter present if the inmate does not speak English or if the inmate is deaf or hard of hearing and has expressed a preference of a sign language interpreter for effective communication.
        5. to have a disciplinary hearing as soon as possible, but no later than seven (7) days after being notified of the charges against them, excluding weekends and holidays;
        6. to have charges dismissed and not held against them for future infractions if the CAB or deputy finds there is no clear and convincing evidence of guilt;
        7. to be advised in writing of the CAB’s decision;
        8. to timely appeal to the division chief of operations or their designee; and
        9. to have all timely appeals on decisions of the CAB or hearing deputy answered by the division chief of operations or their designee within fifteen (15) business days upon receipt of such appeal.
  8. Inmate Grievances:
    1. General:
      1. The inmate grievance procedure is designed to address complaints related to aspects of institutional life or conditions of confinement that directly and personally affect an inmate.
      2. The inmate grievance process is separate from the process of filing a complaint with the Office of the Independent Monitor (OIM) or the Public Integrity Division (PID) for the DSD. A complaint that is filed with the OIM or the PID shall not start the grievance process unless the complaint involves allegations of sexual abuse, sexual harassment, or retaliation by another inmate or staff. To start the grievance process for all other complaints, inmates must follow the process set forth below.
      3. Inmates should attempt to resolve grievances informally unless the grievance alleges deputy misconduct, in which case no attempt at informal resolution is required before a formal grievance is submitted. A grievance must concern abuse, harassment, violations of civil rights, or denial of specified right(s).
      4. Unless specified otherwise, the grievance shall provide the date, time, and location of the incident or situation. The grievance should also state the name(s) of the person(s) involved and complete details of the incident or situation.
      5. Complaints regarding the following issues are outside the jurisdiction of the DSD and should be addressed directly with the appropriate agency that concern:
        1. actions of the governor or state legislature;
        2. decisions of the parole board or probation;
        3. judicial proceedings or decisions of the court;
        4. issues with counsel; and
        5. complaints against other law enforcement jurisdictions (such as complaints against the Denver Police Department (DPD).
    2. Definitions for the Inmate Grievance Process:
      1. “Business days” means every official workday of the week (Monday through Friday) and does not include weekends or holidays.
      2. “Calendar days” means all days in a month, including weekends and holidays.
      3. “Grievance” means a complaint filed by an inmate related to any aspect of institutional life or conditions of confinement which affects the inmate grievant. It is up to the DSD to determine whether a written grievance falls within the definition of an emergency or any other grievance category. Inmates shall not categorize a grievance when it is submitted. General categories of grievances include:
        1. Emergency: Emergency grievances involves conditions which, if processed through the normal grievance time frames, have the potential to subject the inmate to a substantial risk of medical harm, personal injury, or cause other serious and irreparable harm. An emergency grievance may include a complaint alleging an inmate is subject to a substantial risk of imminent sexual abuse. As discussed below, an inmate may submit a grievance for an emergency complaint, but it is not required.
        2. General: General grievance are the most common types of grievances. General grievance includes, but is not limited to, complaints regarding housing, health services, food service, hygiene and sanitation needs, recreation opportunities, Americans with Disabilities Act (ADA) accommodations, etc.
        3. Health Services: Any complaints related to health services, including medical, dental, or mental health services, and medical staff shall be handled by Denver Health Hospital Authority unless the grievance includes allegations of misconduct involving DSD staff.
        4. Serious Grievance: Serious grievance refers to a grievance that alleges serious misconduct by DSD staff, such as:
          1. Inappropriate/excessive force
          2. Bias/discrimination (i.e., race, ethnicity, sexual orientation, disability, gender, gender identity, age, religion, etc.)
          3. Medical (a serious bodily injury which is not life-threatening)
          4. Serious allegations related to safety and security
        5. Sexual Misconduct Grievance alleges sexual abuse or sexual harassment by another inmate or staff member.
    3. Grievance Information:
      1. The rigid, unnatural environment of a jail is likely to cause dissatisfaction. Should you feel personally harmed while incarcerated, you may file a grievance. The following provides general information regarding the grievance process:
        1. Inmates may utilize the inmate grievance process regardless of their disciplinary status, housing location, or classification.
        2. Inmates are not required to use the formal inmate grievance procedure to submit an emergency complaint—whether verbal or written—such as an emergency grievance alleging they, or another inmate, is subject to a substantial risk of imminent sexual abuse.
        3. When inmates have a complaint, it is suggested, but not required, that they talk or attempt to talk with their housing deputy or another line deputy who may be able to resolve the matter informally and faster than if a grievance is filed. If an inmate does not wish to speak to a housing deputy or another line deputy regarding their issue, they may file a grievance.
        4. Inmates may send a kite to the floor sergeant/supervisor to discuss a problem or complaint that goes unresolved.
        5. The grievance process shall not be used for the administrative appeal process for discipline. The appeal process explained in Section 8.D. of this handbook must be followed to appeal a disciplinary decision.
        6. Inmates must generally file any type of grievance within ten (10) calendar days of the incident. However, if the condition for which the grievance is being filed has the potential to subject the inmate to a substantial risk of medical harm, personal injury, or otherwise cause serious and irreparable harm, such as sexual abuse or sexual harassment by another inmate or staff member, these types of grievances may be submitted outside of the ten (10) day limitation. The DSD shall determine if a grievance has been appropriately submitted outside the ten (10) calendar day general limitation.
        7. After receiving an emergency grievance alleging that an inmate is subject to a substantial risk of imminent sexual abuse, the grievance (or any portion of the grievance making such allegation) shall immediately be forwarded to a supervisor for immediate corrective action. The supervisor will provide a written response to inmates within forty-eight (48) hours of receipt. The response shall document the findings as to whether an inmate is at substantial risk of imminent sexual abuse and the action taken in response to the emergency grievance.
        8. There shall be no retaliation against inmates for filing a grievance.
        9. If a grievance concerns staff misconduct, in addition to filing a grievance, an inmate may also speak to a sergeant/supervisor to address the situation quickly.
        10. Under the Prison Litigation Reform Act (PLRA), inmates are required to completely exhaust the Department’s available internal grievance and administrative processes before filing any complaint with the federal court.
        11. If an inmate wishes to learn about the outcome of a grievance that was not resolved before their release or transfer from the DSD, they may request the information in writing from the DSD Civil Liabilities Bureau (CLB).
        12. General grievances may be returned without being processed and investigated based upon any of the following:
          1. obscene language or sexual connotations (other than direct quotes);
          2. use of derogatory or disrespectful language due to an individual’s race, age, disability, ethnicity, religion, gender, citizenship, or sexual orientation;
          3. a group grievance is filed (grievances must be filed by individuals, not groups);
          4. the grievance contains incomplete information (name, criminal descriptor (CD), date/time and location must be filled for the grievance to be considered);
          5. the grievance is filed outside of the ten (10) calendar days of the event or knowledge of the event giving rise to the general grievance without a reasonable explanation for the delay;
          6. the complaint issue described in the grievance is not understandable;
          7. the general grievance is submitted on behalf of another inmate or by a third party (unless that inmate cannot read or write);
          8. the general grievance contains more than one (1) issue (separate grievances are required for each separate issue);
            1. Example: If an inmate has a food issue, medical issue, and an issue with living conditions, three separate grievances must be filed.
          9. the grievance relates to a disciplinary decision;
            1. Inmates who attempt to file grievances that are related to the disciplinary appeal process will be instructed to follow the discipline appeal process as outlined in section 8.D the specific written instructions provided with the written notification of the disciplinary decision.
          10. the grievance is a duplicate of a grievance previously filed or a duplicate of a grievance already on appeal or that was appealed;
          11. the general grievance raises an issue previously addressed through the grievance process; and/or
          12. the grievance form is contaminated with bodily fluids or any other substance.
    4. General Grievances and Appeals Process:
      1. Inmates should use electronic or paper grievance forms to file grievances and grievances must be filed within ten (10) calendar days of the event or knowledge of the event giving rise to the grievance. Grievance forms shall be readily available electronically or by paper to inmates and should be used to provide details of the inmate’s complaint and desired resolution.
      2. If an inmate has a disability or other limitation which prevents the inmate from completing an electronic or  written grievance, they may request assistance to complete the grievance from their housing unit deputy.
      3. Written grievances must be legible (readable) or the grievance shall be returned unprocessed.
      4. Upon completing a grievance, inmates are required to place it in the designated box provided in their housing unit. Completed written inmate grievance forms are picked up from the grievance boxes by a Logistics Unit staff member daily, excluding weekends and holidays. 
        1. Note: If an inmate is experiencing substantial risk of medical harm, personal injury, or other potential danger that could cause serious or irreparable damage, the inmate should immediately alert a deputy to their situation and submit their written grievance directly to a staff member.
      5. Inmates may file a complaint or grievance directly with the OIM or PID by mail or by phone using the inmate phones.
        1. Complaints may be mailed to the PID and OIM using the following addresses:
          1. Department of Public Safety, Public Integrity Division, 200 West 14th Avenue, 3rd Floor, Denver, CO 80204
          2. Office of the Independent Monitor, 101 West Colfax, Suite 100, Denver, CO 80202
        2. Should an inmate wish to report a complaint directly to the PID or the OIM via phone call, the following phone numbers can be used on the inmate phones free of charge:
          1. PID - (720) 865-3888
          2. OIM - (720) 913-3306
      6. As noted, the submission of a complaint, either by phone or mail, to the PID or the OIM shall not start the grievance process unless the complaint involves allegations of sexual abuse, sexual harassment, or retaliation by another inmate or staff. To start the grievance process for all other complaints, inmates must follow the process set forth above.
      7. Written responses to general grievances submitted through the DSD grievance process will typically be provided to an inmate no later than thirty (30) business days of receipt of the grievance by the Logistics Unit.
      8. Sexual misconduct grievances shall be responded to in writing no later than ninety (90) calendar days due to pending investigations.
      9. Inmates have the right to appeal their grievance decision. Appeals must be filed within ten (10) calendar days of receipt of the decision.
      10. If an inmate does not receive a written response to their grievance within thirty (30) business days after it was submitted, and the grievance is not a sexual misconduct grievance, the inmate must file their appeal within ten (10) calendar days from the date that they should have received a written response.
        1. Example: If an inmate submits a grievance (excluding sexual misconduct grievances), on May 1st, the inmate should receive a written response no later than June 12th (which is thirty (30) business days from the date the grievance was submitted). If you do not receive a written response by June 12th, the inmate may file an appeal no later than June 22nd, which is ten (10) calendar days after a written response should have been received.
      11. If an inmate files a sexual misconduct grievance and a response to the grievance is not received within ninety (90) calendar days after it is submitted, the inmate must file an appeal within ten (10) calendar days from the date the inmate should have received a written response.
      12. DSD may claim an extension of time to respond to the grievance of no more than seventy (70) additional calendar days if the normal time for a response is insufficient to make an appropriate decision. Under such circumstances, inmates shall be notified of any extension in writing and provided with the date that a decision will be made.
      13. Appeals do not need to be addressed to anyone specific. However, the nature of the grievance should be specifically described, including all previous steps the inmate has taken to resolve their grievance, all previous responses they have received, and the reasons they believe the responses do not adequately address their concern. Appeals will be sent to the facility major. The facility major will provide a written response within fifteen (15) business days of receipt of the appeal.
      14. If the facility major does not provide a written response within fifteen (15) business days after it is submitted, or if an inmate is unsatisfied with the appeal response from the facility major, the inmate may file an appeal with the division chief of operations within ten (10) calendar days after the written response from the facility major should have been provided or within ten (10) calendar days of receipt of the facility major’s decision.
      15. If the division chief of operations does not provide a written response within fifteen (15) business days after it is submitted, or if an inmate is unsatisfied with the appeal response from the division chief of operations, the inmate may file an appeal with the Sheriff within ten (10) calendar days after the written response from the division chief of operations should have been provided or within ten (10) calendar days of receipt of the division chief’s decision.
      16. The Sheriff or their designee shall provide a written response within fifteen (15) business days of receipt of the appeal. Any decision of the Sheriff or their designee is final and may not be further appealed.
    5. Health Services Grievances and Appeals Process:
      1. Inmates may give a grievance directly to a staff member if the inmate grievance or problem is one which, if processed through the grievance time frames noted below, would subject the inmate to a substantial risk of medical harm, personal injury, or cause the inmate other serious or irreparable harm.
      2. Generally, it is recommended that inmates discuss their concerns or issues with the health services staff member first to ensure the quickest resolution to the expressed concern.
      3. If an inmate decides to file a grievance regarding a health service issue, the inmate must submit a written grievance to the Health Services Unit that includes the following information:
        1. the date and time of injury or start of symptoms and date and time of the medical examination related to the injury or start of symptoms, if any;
        2. a description of the medical or other relief being sought; and
        3. the inmate’s signature and housing location with their criminal descriptor (CD) number.
      4. The DSD shall bring all health services complaints to the attention of the jail medical provider as soon as reasonably possible. All health services grievances shall be answered within thirty (30) calendar days of receipt from the health services timestamp.
      5. Inmates may appeal any decision related to a health service grievance to the health services administrator within ten (10) calendar days of receiving the grievance response. Inmates should include any previous responses that they have received with their appeal, as well as the reason they still feel aggrieved.
      6. The health services administrator should respond to their grievance within thirty (30) calendar days of receipt of the appeal. If the inmate is still aggrieved after their appeal has been answered, they may send a sealed letter within ten (10) calendar days from the date that their appeal was answered to the DHMC patient advocate. Inmates should include any previous responses that they have received with their appeal, as well as the reason they still feel aggrieved.
      7. Inmates may direct their sealed letters to the DHMC patient advocate at the following address:
        1. Denver Health, Patient Advocate, 777 Bannock Street, Denver, CO 80204
    6. Abuse of Grievance Process:
      1. Abuse of the grievance process is detrimental to the good order and operating efficiency of the DSD and negatively impacts actual grievance investigations as they are being conducted. Abuse of the grievance process shall not be tolerated.
      2. The following are some examples of abusing the grievance process:
        1. filing a grievance for a second time after a decision has been reached and the appeals process has been concluded;
        2. filing a grievance for a second time after an appeal was not timely filed;
        3. filing a grievance for a second time after the appeals process has been exhausted and answered;
        4. submitting multiple grievances on the same issue; and
        5. using the grievance process to threaten or harass, in which case grievances containing any type of threat shall be forwarded and reviewed by the DPD for a determination of whether criminal charges should be filed.
      3. Misuse of the grievance process shall be documented as a jail rule violation (class 2) and sanctions may be placed against inmates per the inmate handbook rule violations (see class 2 prohibited acts - misuse of communication devices).
  9. Intake, Classification, and Orientation:
    1. Receiving Unit and Initial Intake:
      1. When inmates first arrive at the DDC or the COJL, they are processed through intake or the Receiving Unit. 
        1. DDC:
          1. The booking process is mandatory and includes booking photos, pre-classification, fingerprinting, property collection and storage, medical screening, and DNA sample collection, if applicable. Central records is responsible for keeping track of original charges, court dates, fines, sentences, release dates, and any new charges.
        2. COJL:
          1. The Receiving Unit handles pre-classification, property collection and storage, medical screening, if applicable.
      2. If an inmate has a disability and believes a reasonable accommodation is required, during the booking process the inmate shall declare the nature of the accommodation being sought and ask to speak with the facility ADA liaison, a supervisor, or medical staff. An inmate should also submit a kite to request the accommodation. The ADA liaison can assist with the kite process if requested. 
      3.  Upon intake into long-term housing at the DDC or the COJL, the following items shall be issued to each inmate:
        1. One (1) toothbrush with toothpaste
        2. One (1) comb
        3. One (1) rule book (Spanish or English) (access is available on the inmate kiosk and tablets)
        4. One (1) jail uniform
        5. One (1) towel
        6. One (1) blanket and two (2) sheet
        7. One (1) cup and one (1) spoon
        8. One (1) property bag
      4. If the CAB finds an inmate guilty of destroying or damaging jail property, such inmate shall be charged monetarily for the object’s replacement. Jail property and associated costs are listed below.

        Item

        Quantity

        Replacement Cost

        Inmate identification badge

        One (1)

          $5.00

        Rulebook

        One (1)

           $0.50

        Mesh bag

        One (1)

         $15.00

        Shoes

        One (1) pair

           $5.00

        Towel

        One (1)

           $5.00

        Washcloth

        One (1)

           $2.00

        Cup

        One (1)

           $5.00

        Spoon

        One (1)

           $5.00

        Blanket

        One (1) depending on season

         $15.00

        Sheets

        Two (2) depending on season

           $4.00

        Mattress

        One (1)

        $100.00

        Shirt

        One (1)

           $5.00

        Pants

        One (1)

          $10.00

         Tablets
        (All tablets are owned by Securus Technologies)
         One (1)  $140.00
    2.  Classification/Orientation Process:
      1. After being processed through the Classification Unit on the second floor of the DDC, inmates will be interviewed by the classification deputy and screened by the health services staff. If an inmate has a qualifying disability under ADA that requires reasonable accommodation and did not declare their disability during intake, the inmate should notify the classification deputy or health services staff of their request for an accommodation as soon as possible. Inmates are classified based on their charges, background, attitude, psychological behavior, and individual needs.
      2. If an inmate has a medical or mental health concern, the inmate may be housed in a Medical Unit or another special housing area. If an inmate needs protection or has any special concerns, the inmate should discuss their needs or concerns with the classification deputy.
      3. Inmates who have not been sentenced for a finding of guilt or guilty plea are not required to work except to do personal housekeeping and personal hygiene.
      4. Except for inmates with restrictive housing needs, inmates who are sentenced for a misdemeanor or municipal ordinance violation shall be assigned to work within the jail. See C.R.S. §17-26-107  - Prisoners to Work – work outside of jail - expenses.
      5. If an inmate wants to have their classification reviewed, a kite should be sent to a classification deputy or classification supervisor requesting a review.
    3. Direct Supervision:
      1. The DDC and some areas of the COJL are direct supervision facilities. This means there is a housing deputy who manages and oversees each housing unit. All concerns regarding your stay should go through their housing deputy unless the concern involves staff misconduct. Inmates shall be allowed opportunity to ask questions when the housing deputy explains the housing unit rules. Inmates may also contact a sergeant or utilize the grievance or kite process should they have any questions or concerns that they do not want to address with their housing deputy. See Section 8 - Inmate Grievances for more information.
    4.  Property Information:
      1. Inmate possessions such as clothing, money, and other valuables shall be stored in a secured location. Inmates shall be given a receipt for their property once it is turned over to the jail and receive their jail uniform, bedding, towel, and a hygiene kit. See Section 10 - Housing of this handbook to determine the type of personal property is allowed in jail cells and how much personal property an inmate may be allowed to have in their cell. All personal items above these rules shall be confiscated, and inmates shall be charged with a rule violation.
        1. Inmates with medical, orthopedic, or therapeutic devices, including but not limited to: prosthetic devices, hearing devices, medically necessary shoes or braces, etc., shall be allowed to keep such equipment if approved by medical personnel. If such equipment is found to pose a threat to the inmate, others, or the safe and secure operations of the facility, a supervisor will be notified.
          1. If an inmate desires to retrieve any personal information or personal property after they have been housed, they may send the property supervisor a kite stating their request. Kites may be given to the housing deputy or dropped off in the mailbox located near or in their housing unit. Inmates are not allowed access to their personal property once it has been sealed and booked into the facility unless the inmate has a court order or approval of the property supervisor. 
          2. Denver County Jail Property Release:
            1. Inmate property shall only be released to visitors at the Denver County Jail (COJL) Monday through Friday from 1:00 PM to 6:30 PM. The entire property bag shall be released to the visitor, not just specific items from bag.
          3. Downtown Detention Center Property Release:
            1. Inmate property shall be released to visitors at the Downtown Detention Center (DDC) twenty-four (24) hours a day, seven (7) days a week. The entire property bag shall be released to the visitor, not just specific items from it.
          4. Unclaimed Property:
            1. Any property taken into the facility with the inmate,  excluding  potentially biohazardous property, not claimed after an inmate’s release date shall be sent to the DSD Property Bureau located at 5160 York Street, Denver, Colorado 80216. The property may be reached by phone at 720-865-0490. The notification shall be sent to the inmate advising them of how and where to pick up their property. The unclaimed property shall be disposed of thirty (30) days after notification is sent to the inmate.
              1. For oversized property, inmates should refer to their receipt provided to them by DSD detailing the alternative property storage site contact information and location. The unclaimed property at the alternative property storage site shall be disposed of sixty (60) days from the date of the inmate’s release.
    5. Money Information:
      1. Visitors may leave funds for inmates at either of the facilities’ reception desks in the form of a United States Postal Service (USPS) money order. No cash, personal checks, traveler’s checks, cashier's checks, payroll checks, supplement security income (SSI) checks, nor unemployment insurance checks shall be accepted. USPS postal money orders shall be posted to inmates’ accounts within seventy-two (72) hours, excluding weekends or holidays. The following information must be written on the money order:
        1. Inmate’s full name
        2. Book in number
        3. Location
        4. DPD number, if known
        5. USPS money orders may be physically dropped off at the reception desk at either facility Monday through Friday, from 6:00 AM and 10:00 PM, or they may be mailed directly to inmates using the following address block:
        6. Inmate Name and Jail/CD Number, Denver County Jail (or) Denver Detention Center, P.O. Box 1108,  Denver, CO 80201
        7. Cash may also be deposited into an inmate’s account by using the kiosk in the lobbies at the COJL or DDC from 6:00 AM to 10:00 PM, Monday through Friday. The kiosks accept only U.S. currency in any denomination. Once the cash is placed in the kiosk, it should immediately post to an inmate’s account. The person adding money to the inmate’s account shall incur a service fee for the transaction and receive a receipt for their records.
        8. Inmates may release a minimum of $20.00 from their account to visitors. Only one (1) money release shall be allowed per day per inmate. Such transactions may take place between 1:00 PM to 6:30 PM, Monday through Friday (excluding holidays), at the COJL, or twenty-four (24) hours a day, seven (7) days a week, at the DDC.
    6. Bonding Information:
      1. Bonds:
        1. Property Bonds:
          1. Property bonds may be obtained by an inmate, an inmate’s relative, or an inmate’s friend who has sufficient equity in a home or building. Property bonds may be posted at the bonding office at the DDC.
        2. Cash Bonds:
          1. Cash bonds require the full amount of the bond in cash. The full amount minus the filing fee may be returned to inmates when their court appearances are complete.
        3. Surety (Professional) Bonds:
          1. Surety (professional) bonds are offered by a licensed professional who charges a fee that is a percentage of the bond amount. The bonds may require a co-signer or collateral before making an inmate’s bond.
        4. Personal Recognizance (PR) Bonds:
          1. Personal recognizance (PR) bonds are investigated and granted by the court based on an inmate’s promise to appear in court when required. Jail personnel are not involved with this process. Any questions regarding these bonds must be directed to an inmate’s attorney or public defender.
          2. The Bonding Office is located in the lobby of the DDC at 490 West Colfax Avenue, Denver, Colorado. The bonding office is open from 7:00 AM to 10:30 PM, seven (7) days a week, including City and County of Denver observed holidays. Completed bonds shall be accepted twenty-four (24) hours a day and processed at the DDC.
      2.  Legal Rights Related to Posting Money Bond Pursuant to C.R.S. §16-4-102 :
        1. Bond fees, booking fees, and other fees or debts never need to be paid to secure a person's release on money bond. A payor need only pay the bond amount in order to secure release.
        2. While never a basis to hold a defendant in jail, the following fees are chargeable as a debt to the defendant after release if the payor chooses not to pay the fees at the time of bonding: a $10 bond fee and a maximum 3.5% credit card payment fee. No other bond-related fees may be charged at any time, including any kiosk fees or fees for payment by cash, check, or money order.
        3. Bond payments are to be made out to the holding county and are never to be made out in the name of the incarcerated person.
        4. A sheriff must release a defendant within six hours after a personal recognizance bond is set and the defendant has returned to jail or within six hours after a cash bond has been set and the defendant has returned to jail and the defendant or surety notified the jail that bond is prepared to be posted, unless extraordinary circumstances exist. In the event of a delay of more than six hours, a surety and the defendant have a right to know what, if any, extraordinary circumstance is causing the delay. Supervisory conditions of release do not justify a delay in release; except that a sheriff may hold a defendant for up to 24 hours if necessary to ensure a defendant is fitted with required electronic monitoring.
        5. Anyone who posts a money bond has the right to receive a copy of the bond paperwork, including documentation of the next upcoming court date.
        6. A surety may never be asked to use posted bond money to pay a defendant's debts. Only when defendants have posted their own money bond may they be asked if they would like to voluntarily relinquish bond money to pay their debts. Relinquishment of bond money by a defendant to pay a debt is never required and is entirely a voluntary choice by the defendant.
      3. Complaints:
        1. If you believe that a violation of the provisions in Section 9.F.2. has occurred, a complaint may be filed in accordance with Section 8.D.5.
    7.  Inmate Dress Code:
      1. The following inmate dress code regulations shall be used as guidelines to promote an orderly environment:
        1. No headcover of any kind shall be worn except authorized religious head covers, including, but not limited to, Kufi, Yarmulke, and other head coverings as approved by the facility's chaplain. All religious headcovers shall be searched per the Department’s policy and procedure.
        2. Inmates shall wear their entire uniform, including jail-issued shirt, pants, and shoes, in the common areas and outside of their cells and housing units.
        3. Inmates in their living quarters shall be permitted to wear pants, t-shirts, and sandals with socks on.
        4. Inmates shall be allowed to wear a t-shirt, pants, and shoes in the recreational areas of the jail.
        5. Shoes or tennis shoes shall be worn outside the housing unit. If sandals are worn, socks must be worn.
        6. Male inmate uniform shirts shall be worn tucked into the pants, and shirt sleeves shall be worn down, not rolled up. Male inmates who own non-issued upper body clothing (e.g., sweatshirts, thermals, t-shirts) shall wear the clothing under their jail uniform and tucked into their pants.  
        7. Female inmate uniform shirts shall be worn outside of the pants, and shirt sleeves shall be worn down, not rolled up. Female inmates who own non-issued upper body clothing (e.g., sweatshirts, thermals, t-shirts) shall wear the clothing under their jail uniform and not tucked into their pants.  
        8. Pants shall be worn with the waistband at waist level, not sagging on the hip area. Pant legs shall not be rolled up or bloused.
        9. No jewelry from outside the facility shall be worn, including wedding bands/rings. Any jewelry brought into a DSD facility shall be removed and placed into a DSD property bag.
        10. Any unapproved jewelry in an inmate’s possession after booking into the jail shall be considered contraband and shall be sent to the DSD property bureau.
        11. Identification badges shall be worn on the shirt (or wrist where applicable) in plain sight at all times in the common areas, to and from activities, commissary, and medication calls.
        12. Males shall wear their identification badges on their shirt pocket/wrist.
        13. Females shall wear their identification badges on the left portion of their v-neck shirt/wrist.
        14. Inmates’ fingernails shall be neatly trimmed and not exceed more than one-fourth (1/4) of an inch past the tip of the finger or thumb. Fingernails shall not be filed to a point, but, instead, shall be rounded.
        15. No letters, words, numbers, insignia, nor symbols shall be cut into an inmate’s hair.
  10. Housing:
    1.  General:
      1. Whether you live in a cell alone, with another person, or in a dormitory, inmates are responsible for keeping their living area clean and neat. Inmates are expected to:
        1. make bed by 9:00 AM each day;
        2. be fully dressed and wearing shoes when in or moving through common areas and during normal activity periods;
        3. sweep and mop daily;
        4. not post or place pictures on walls, windows, or bars;
        5. not use bedding for anything other than sleeping purposes;
        6. not lie on bed while wearing shoes;
        7. not mark on the walls;
        8. not cover cell lights, tier lights, or other security lights with any material;
        9. not allow paper or other debris to accumulate in their cell;
        10. not use any items to obstruct the view or entrance or exit into their cell or bunk, including but not limited to, hanging sheets and manufacturing clotheslines;
        11. not push intercom buttons located near the exit doors or communicate to staff to open or close doors; 
          1. Intercom buttons are for staff use only. Violations of this rule may result in immediate discipline.
            1. not post notices of any kind without permission from the watch commander;
            2. not have a pet of any kind;
            3. not cover vents in the cell as this prevents proper airflow and obstructs the smoke evacuation system from functioning properly in the event of a fire;
            4. not attach any materials to the cell or housing unit walls; and
            5. not smoke or possess tobacco, tobacco products, lighter, or paraphernalia. 
              1. See Section 6.B.13. - Smoking Rules of this handbook. All City and County of Denver facilities are non-smoking. Smoking or the use of any tobacco product is strictly prohibited and shall result in disciplinary action, as well as possible criminal charges.
    2. Responsibility for Cell Contents:
      1. Inmates are responsible for the contents of their cell and in and around their living area, including, but not limited to, any jail-issued or personal property.
      2. Inmates are responsible for keeping their area clean and should be advised that housing areas and other areas of the jail are subject to periodic searches and inspections.
      3. If an inmate finds any contraband, they are to notify the housing deputy immediately. Any contraband found in or around an inmate’s living area is considered their responsibility. Such an inmate may be charged with a rule violation and may be charged criminally, if applicable.
    3. Property in Cell/Dormitory:
      1. Inmates are responsible for all personal property. The DSD shall not be responsible for personal property that is lost or stolen.
        1. Inmates are allowed the following items in their cells. The excessive property shall be confiscated by the facility staff.
          1. Toiletry Articles:
            1. One (1) toothbrush
            2. Toothpaste or powder
            3. Hair dressings
            4. One (1) comb
            5. Two (2) containers of deodorant
            6. One (1) drinking cup
            7. Two (2) bars of soap
            8. One (1) towel
            9. Two (2) washcloths (purchased from commissary)
            10. Feminine hygiene products
          2. Clothing (Personal):
            1. Two (2) jail uniforms
            2. Clothing items purchased through commissary
              1. Six (6) pair of underwear
              2. Six (6) t-shirts
              3. Six (6) pair of socks
              4. Six (6) bras (females)
              5. One (1) pair of long johns
            3. One (1) sweatshirt
            4. One (1) pair of sandals
            5. One (1) pair of jail-issued tennis shoes
          3. Bedding:
            1. One  (1) blanket
            2. Two (2) sheets
            3. One (1) mattress
          4. Books, Pictures, Papers, and Tablet
            1. Five (5) printed magazines
            2. Twenty (20) printed letters
            3. Five (5) paperback books (hardback books are not accepted)
            4. One (1) paperback Bible or holy book and up to five (5) paperback religious pamphlets
            5. One (1) printed newspaper
            6. Ten (10) printed pictures (no larger than 5"x7")
            7. One (1) tablet per inmate
          5. Medication:
            1. Per the facility procedures, an inmate is allowed approved prescription medication issued by the DSD health services staff. Medication must be kept in the original packaging with no broken seals. Inmates are also allowed to order non-prescription (over-the-counter) medicines during commissary orders and shall follow the guidelines set forth by the facilities commissary procedures.
    4. Facility Searches:
      1. Custody and care are major concerns in the jail facilities. All inmates in custody are subject to being searched at the discretion of the staff in all areas of the facility. Inmates shall cooperate with all searches and expect that trained K-9 Unit dogs may be used during searches. Under no circumstance shall an inmate be allowed to search another inmate.
      2. For the security and safety of staff and inmates, regular, unannounced searches of inmates’ housing areas and property shall be conducted. Any contraband, extra issue, or property in amounts over the facility rules shall be confiscated and/or destroyed.
    5. Contraband:
      1. Contraband is anything an inmate possesses or that is under an inmate’s control that is prohibited by the rules of the DSD or the laws of the State of Colorado. It also includes authorized items that have been altered from their original state. If an inmate is found with contraband items in their possession, the contraband shall be confiscated, and the inmate shall be subject to disciplinary and/or criminal action.
  11. Communication:
    1. Within the Jail:
      1. Inmate Message Forms (Paper and Electronic Kites):
        1. A general paper kite is a pre-printed yellow form provided by the jail for inmate communications. There are kites available on the inmate kiosks and tablets. Inmates may use kites for getting routine help and information while they are in jail. If an inmate has a concern or needs help and wants it to be confidential, they may send a kite through their housing deputy or drop it in the box that is in or near their housing unit.
        2. Inmates with a qualifying disability under ADA who need assistance completing a kite should notify the housing deputy or the ADA coordinator or liaison.
        3. DSD staff are available to assist inmates or refer them to other agencies that may be able to assist with any problems that are a result of their confinement. If you are experiencing a problem or have a question:
          1. contact the housing deputy using a kite, or, if the problem cannot be resolved by the housing deputy, contact a supervisor using a kite; or
          2. send a kite to the person you wish to communicate with by submitting the kite to a housing deputy or by placing it in the mailboxes in or near their housing unit. Electronic kites are submitted through the inmate kiosk.
        4. Health services kites appear as pre-printed white forms. Health services staff will not accept healthcare requests on a yellow kite. Inmates should use the white health services kite form to request assistance for medical, mental, or dental health concerns.                                        
          1. Inmates should clearly write their messages on the white health services kite and place the kite in the designated locked boxes in or near the inmate’s housing unit. A health services worker will pick up these requests daily for review by the nursing staff. Inmates shall be charged seven dollars ($7.00) for the initial visit of a health services kite for medical, mental, or dental healthcare.
          2. If an inmate has an urgent or emergent health issue, they should immediately notify their housing deputy.
        5. When filling out a kite, inmates shall ensure that their criminal descriptor (CD) number is written on the form so their concerns can properly be tracked. All staff shall be addressed by title and last name in kite communications (e.g., Deputy Smith, Mr. Smith, Sgt. Smith). No first names are allowed. Kites may be addressed to the following staff or units:
          1. deputy in your housing area for general questions or concerns and access to the Casemaker® system for criminal and civil research;
            1. Note: Casemaker® printouts are limited to ten (10) pages per day, and the access to Casemaker® is available during your free time (out time).
            2. DSD staff are not permitted to provide any legal advice to inmates.
          2. housing sergeant;
          3. watch commander (captain);
          4. major; division chief;
          5. central records for information regarding court appearances, charges, fines, personal clothing,
          6. property, and inmate release date;
          7. accounting for information on your inmate trust account;
          8. Department chaplain for religious communications concerning religious programs, personal counseling, or for the coordination of volunteer ministers, priests, or other recognized clergy;
          9. inmate programs administrator for information regarding jail program services and information regarding reentry resources to prepare for release;
          10. operations deputy/legal research for legal materials or guidance on the Fastcase system, as well as to request assistance with the telephone communication problems at the COJL or the DDC;
          11. commissary deputy for any information regarding commissary items or regarding an inmate indigent package (see Section 14.G. - Inmate Indigence of this handbook); and/or
          12. classification for questions or concerns regarding housing assignments.
    2. Outside the Jail:
      1. Telephone Procedures:
        1. Except during mass movement (e.g., meals, emergencies), phones may be available after the morning housing clean up is satisfactorily completed and up until approximately 8:45 PM. Telephone availability may vary based on an inmate’s housing unit and classification level.
        2. Inmates are allowed to make personal collect calls and legal calls using the inmate phones. Legal calls to public defenders, probation, parole, Denver County courts, OIM, and the other listed agencies may be made free of charge since these agencies have been programmed into the system as free calls. If you have an attorney who is not a public defender, please tell your attorney that they may be added to the free legal call list by contacting the DSD Logistics Unit at (720) 913-3774.
        3. Calls to other persons/agencies not listed on the free list shall either have to accept an inmate’s collect calls or the inmate shall have to contact the person/agency by mail. Phone charges may not be charged for calls to courtrooms and investigating officers in other jurisdictions and the Office of Inspector General. In such cases, the housing deputy shall assist in attempting to complete the call (as time and activities permit) between 9:00 AM and 5:00 PM, Monday through Friday. Each legal call made not on the inmate collect phones may last no longer than thirty (30) minutes.
        4. Inmates may also contact a supervisor if they have any problems determining what is considered a legal call. If an approved number does not go through on the telephone system, inmates may submit a kite, including such information as the agency name and phone number, to operations so the problem gets corrected.
        5. If inmates are experiencing issues making personal calls, including, but not limited to, calls not going through, calls being disconnected for an unknown reason, or phone card issues, they should submit a kite indicating the problem to operations. The Logistics Unit will then submit the kite to the phone service provider so it can be thoroughly investigated. Since an outside vendor maintains the phones, inmates should be detailed in their communication to ensure the issue gets resolved.
        6. All phone calls, except for attorney/client privileged conversations, may be monitored and/or recorded for the safety of staff, inmates, the community, and the security of the facility.
        7. Teletypewriter (TTY) devices and video phones are available upon request to inmates who are deaf or hard of hearing. Inmates may contact a supervisor to use these devices at the COJL or DDC.
    3. Visits:
      1. General:
        1. Inmate visitation appointments are managed using the Securus website: https://securustech.net/
        2. Depending on the nature of the visit, visitors may be cleared through the National Crime Information Center (NCIC) and be subject to the arrest if an active warrant is discovered.
        3. ** Exceptions to the policy may be made for official visits and travelers from out of state who have proof of the trip.**
        4. Public transportation to the facility is provided by the Regional Transportation District (RTD). For more information regarding current light rail and bus schedules, an inmate’s family may call: (303) 299-6000, TTD: (303) 299-6089, or go to the RTD website (http://www.rtd-denver.com/) for more information.
      2. Inmate Visiting Hours:
        1. Onsite Video:
          1. DDC:
            1. Onsite video visits at the DDC shall be conducted seven (7) days a week during the following hours:
              1. 07:00 AM to 10:00 AM
              2. 11:30 AM to 02:00 PM
              3. 03:00 PM to 04:00 PM
              4. 05:30 PM to 09:00 PM
          2. COJL:
            1. Onsite video visits at the COJL shall be conducted Friday, Saturday, and Sunday from 12:00 PM to 08:30 PM.
          3. Remote:
            1. Remote visits for both the DDC and COJL shall be conducted seven (7) days a week during the following hours:
              1. 07:00 AM to 10:00 AM
              2. 11:30 AM to 02:00 PM
              3. 05:30 PM to 09:00 PM
      3. Onsite Video and Remote Visit General Rules (Applies to both the DDC and COJL Facilities):
        1. All onsite video or remote visits shall last no longer than thirty (30) minutes.
        2. No more than three (3) visits may be reserved in the Securus system, not to exceed one (1) of each visit method per visit day.
        3. Visitors should be available on time and ready to visit when prompted to get the full visit. If visitors begin the visit late, they shall get the remaining visit time and such visit shall count and one (1) of their allotted scheduled visits.
        4. Both the DDC and COJL facilities require onsite visitors over the age of eighteen (18) to have valid photo identification and require onsite visitors under eighteen (18) to be accompanied by a parent or legal guardian.
        5. Inmates are allowed no more than three (3) onsite visitors at one (1) time.
        6. If a visitor misses a visit without canceling, inmates will be charged a visit against their allotted scheduled visits.
        7. Remote visits must be scheduled twenty-four (24) hours in advance.
        8. The use of video or audio recording devices are prohibited during onsite or remote visits. Video or audio recording devices include, but are not limited to: iPads, Nooks, digital notebooks, cellular telephones, digital cameras or camcorders, pagers, two-way radios, peripheral drives, and smartwatches.
      4. DDC Onsite Video Visit Rules:
        1. Intake Housing:
          1. Visits will be granted on a first come first serve basis during the designated days and times as long as the requested inmate is fit for a visit.
        2. Long-Term Housing:
          1. Visits will be granted by appointment only during designated days and times as long as the requested inmate is fit for a visit.
          2. Visitors with a scheduled visit must check in with staff thirty (30) minutes before their scheduled visit.
      5. COJL Onsite Video Visit Rules:
        1. Visits are by appointment only during designated days and times as long as the requested inmate is fit for a visit.
      6. Onsite Video Dress Code:
        1. All onsite video visitors at the DDC or COJL facilities shall be required to comply with the following dress code, but not be limited to:
          1. Fully clothed
            1. No nudity
            2. No bare feet nor shoes without a sole
            3. No short skirts/short dresses/short shorts (not more than six (6) inches above the knee)
            4. No swim or bikini tops
            5. No muscle shirts
            6. No see-through material
            7. No gang, obscene, drug, alcohol message, or profanity on clothing
            8. No visible undergarments
          2. It shall be at the discretion of staff to determine what is or is not considered appropriate attire that complies with the requirements listed above. Onsite video visitors who are not dressed in proper attire will be denied access to the facility, and the scheduled visit will be canceled.
      7. Onsite and Remote Visit Terminations:
        1. Onsite and remote visitations shall be terminated for the following reasons, but not limited to:
          1. scheduled inmate hands visit off to another inmate;
            1. displaying gang signs;
            2. nudity;
            3. violating the dress code if participating in an onsite visit;
            4. provocative (revealing) clothing;
            5. cell phones, camera, or recording devices being used;
            6. profanity - excessive and disruptive;
            7. under eighteen (18) visiting alone;
            8. more than three (3) visitors participating in an onsite video visit;
            9. displaying weapons of any type;
            10. under the influence of illegal drugs or intoxicants;
            11. driving while remotely visiting; and/or
            12. any sexual activities.
      8. Official Visitor Rules:
        1. Visits from attorneys and others recognized by the jail as having an official function are permitted more frequently and are not counted as personal visits. Attorneys may visit at any time. Other visitors are generally restricted to normal business hours.
    4. Mail:
      1. General:
        1. All inmate mail, either paper or electronic, both incoming and outgoing, may be opened, reviewed and searched for contraband. Mail is read, censored, or rejected based on facility security and order. Inmates shall be notified in writing when incoming or outgoing letters are withheld.
      2. Outgoing Mail:
        1. Inmates may write and send as many letters as they desire as long as they have stamped envelopes. Outgoing letters can be sealed by the sender and can be sent to any person or organization except to other inmates housed in DSD facilities or any other correctional facilities. 
        2. Any staff member may be allowed to inspect outgoing mail for contraband before it is sealed while in the presence of the inmate sending the outgoing mail.
        3. Electronic mail may be reviewed prior to being processed. 
        4. All letters addressed to the court, attorneys, or government officials shall be mailed free of charge.
        5. Inmates shall be responsible for paying for postage for all other letters. In cases involving indigence, inmates may request an indigent package from the commissary deputy after the first fourteen (14) days of incarceration.
        6. All letters must be dropped in the mailbox located in or near the inmate’s housing unit. Mail is picked up one (1) time per business day (excluding weekends and holidays) from each housing unit and sent out the next business day.
        7. Inmates may not use another inmate’s information on outgoing envelopes.
        8. Outgoing mail either paper or electronic that is not permitted and is considered contraband and will be destroyed or archived includes, but is not limited to, the following:
          1. inmate-to-inmate mail;
          2. mail containing plans for the introduction of contraband;
          3. mail containing plans for criminal activity;
          4. mail containing instructions for the manufacturing of weapons, drugs, drug paraphernalia, explosives, or alcoholic beverages;
          5. mail containing plans for escaping or unauthorized entry;
          6. mail containing gang graffiti or tagged correspondence (e.g., language, signs, symbols, coded words and/or messages);
          7. mail containing items, tools, or information that would create a danger of violence or harm to persons or property;
          8. mail containing an inmate identification badge;
          9. mail containing potentially infectious or offensive material;
          10. mail containing photographs or depictions of nudity that are sexually explicit, promote racial conflict or discrimination, contain or display gang affiliation or signs, or any item or content that would disrupt the safe and secure operation of the jails;
          11. mail containing any items that would be illegal to possess;
          12. mail to an individual who has a court order restricting contact with the sender; and/or
          13. mail containing items that are created out of jail-issued goods (e.g., soap, toilet paper, sheets).
      3. Incoming Mail:
        1. There are no restrictions on the number of letters inmates may receive. Incoming mail and all enclosures will be inspected for contraband. Inmates shall be notified of any rejected or prohibited material.
        2. Inmates are allowed up to ten (10) physical photographs in a six (6) month period, beginning from the date the first photo is received. Photos may be up to 5"x7" in size. Photos (either physical or electronically received) may not contain nudity, partial nudity, or overtly sexual or sexually suggestive images. Persons in photos (either physical or electronically received) must be clothed in a manner that would be generally accepted in the community as a whole. Persons in photos (either physical or electronically received) may not be clothed in anything considered gang-related. Inmates may not receive poster-sized cards, laminated or hard-plastic photos, musical cards, or stickers.
        3. Tennis shoes/sneakers sent by incoming mail will not be accepted unless approved by the division chief of operations or designee.
        4. Large boxes will be returned to the USPS office.
        5. Letters from the court, attorneys, and officials addressed to inmates will be opened in the presence of the inmate recipient and inspected for contraband only.
        6. Books, magazines, and newspapers, excluding The Denver Post, that come directly from the publisher or regional distributor (online retailer) shall be accepted. No more than five (5) books shall be allowed at one time, and no more than five (5) magazines shall be allowed in a thirty (30) day period. Inmates may receive one (1) religious book and/or five (5) pamphlets. No gang-related or sexually explicit material shall be accepted.
        7. All literature shall be reviewed. Material containing the following shall not be accepted, but not limited to:
          1. information that is unacceptable for regular mailing with the USPS;
          2. information that appeals to a morbid interest in nudity, sex sadism, masochism, or goes beyond the customary limits of candor;
          3. information that defames, vilifies, or incites hatred toward different races, religions, creeds, sexual orientations, or national origins;
          4. information that advocates the violent overthrow of the existing forms of government, including lawlessness, violence, anarchy, or portraying such conduct as commendable activity;
          5. information that depicts the use or manufacture of firearms, explosives, or other weapons;
          6. information that depicts or relates to locksmithing, lock picking, or ways to defeat security or locking mechanisms or systems; and/or
          7. information depicting gang-related material or violence.
        8. Mail and packages should be sent to:
          1. Inmate's Name and Criminal Descriptor (CD) Number, Denver Sheriff Department, P.O. Box 1108 Denver, CO 80201
      4. Transfer/Release of Monies for Newspapers Subscription and Mail:
        1. Transfer or release of money for registered mail and/or newspaper subscription may be done by submitting a kite to the accounting office requesting these services. Inmates who want a subscription to The Denver Post shall submit their request by the fifteenth (15th) of each month. For example, if an inmate wants to have the newspaper delivered starting June 1st, they must submit their request by May 15th.
  12. Medical/Mental Health/Dental Health:
    1. General:
      1. While inmates are incarcerated, health services staff shall be available to provide needed medical, mental, and dental healthcare. When determined necessary, inmates may be sent to the Denver Health Medical Center (DHMC) for treatment not available in the facility's medical units.
    2. Medical:
      1. The City and County of Denver contracts with the DHMC to provide inmate health services in the jail facilities. Inmates have the opportunity to request medical attention when they are booked in. After that inmates should use the white health services kite to request assistance for medical, mental, or dental health concerns. See Section 11 - Communications and Section 12.F. - Health Services Costs of this handbook for more information on kites and medical fees.
      2. To protect your confidential health information, inmates should place the health services kite directly in the locked box and not give it to any other person except in the case of an emergent/urgent concern.
      3. Inmates in need of care will be seen by a nurse as soon as possible after the kite is received. All referrals to health services (e.g., doctor, dentist, or psychiatrist) are required to first be seen by a member of the health services staff.
      4. Health services are available to help inmates continue their health services once they are released. Inmates should ask health services for the Community Transition Program form if they know their release date and would like to know about available health services resources.
      5. During medication pass, inmates are expected to open their mouths, sweep their mouths with their fingers, and lift their tongues for the deputy and medical staff to ensure all prescribed medication has been swallowed.
    3. Mental Health:
      1. Inmates should use the white health services kite form to request assistance for mental health concerns. See Section 11 - Communications and Section 12.F. - Health Services Costs of this handbook for more information on kites and medical fees.
      2. The Behavioral Health Department offers medication treatment and psychotherapy for mental health conditions. Behavioral health services include treatment for crisis intervention, substance abuse, and acute and chronic mental illness. Psychiatric providers, psychiatric nurses, social workers, psychologists, and psychology interns staff these services.
    4. Suicide Prevention:
      1. The DSD and behavioral health services staff are invested in helping inmates with mental health concerns. If you are thinking about suicide or you are concerned another inmate may be contemplating suicide, you should immediately tell any deputy or staff member. Appropriate support and treatment will be provided to such inmates.
    5. Dental:
      1. A dentist is available every week to address the dental health needs of inmates. After the book in process, if you need dental care, use the white health services kite form to request assistance for any dental concerns. See Section 11 - Communications and Section 12.F. - Health Services Costs of this handbook for more information on kites and medical fees.
        The DSD provides temporary, urgent, and emergency dental care. Inmates will receive an annual dental exam if they are in the facility for more than twelve (12) months.
    6. Inmate Health Services Costs:
      1. Inmates shall be charged seven dollars ($7.00) for the initial visit of a health services kite (white form) for medical, mental, or dental healthcare. Inmates shall be referred to the doctor if determined by DMHC staff to be medically necessary. If you are referred to a physician, dentist, or any mental health provider at the jail, you will not be charged for the visit.  All emergency and necessary follow-up care will also be free of charge. Emergency care is defined as urgent or life-threatening care which requires being sent to the hospital. Necessary follow-up care is defined as a request made by the physician or another medical provider. The health services staff is not provided information regarding inmates’ DSD account balances.
      2. If an inmate is taken to DHMC or any outside healthcare facility for medical care, the inmate will be responsible for paying the cost of any medical care due to a pre-existing condition or self-inflicted injury. To avoid being personally charged for such medical treatment, you should provide any third-party health insurance information to the outside healthcare facility.
      3. For medical treatment resulting from a pre-existing condition or self-inflicted injury, inmates will receive a bill from DHMC or other another outside healthcare provider after receiving health services. DHMC shall bill inmates at the same discount that it gives the DSD. Once an inmate or such inmate’s third-party insurance pays DHMC the amount that is billed, the account will be closed. If the amount owed is not paid within sixty (60) days of the billing, the account may be turned over to a DHMC billing collection agency.
      4. While in the care and custody of DSD, inmates shall not be denied care based on ability to pay.
    7. Release of Information:
      1. Inmates may request a copy of their DSD medical records by completing a white health services medical kite form and placing it in a kite box. Inmates shall be charged seven dollars ($7.00) upon receipt of their request to obtain copies of health records. As with inmate health services costs, inmates in the care and custody of the DSD and those having been released from DSD facilities shall not be denied access to their health records based on their ability to pay.
      2. The authorization forms needed to obtain copies of medical records shall be sent to the requesting inmate in a sealed envelope. Once you complete and sign the forms, you should put the forms back into the envelope in the kite box. Once the authorization forms are received by the Health Information Management Unit, it may take up to thirty (30) days to process the request. Copies of medical records shall be sent to the address specified on the authorization form. If you would like your records to be delivered to you at the COJL or DDC, you should indicate such a request on the authorization form. If you believe that you will be released before the completion of your medical record request, you may specify an alternate address.
      3. Incomplete authorization forms shall not be accepted and shall be returned to the requesting inmate.
      4. All correspondence from the Health Information Management Unit delivered to an inmate in the DSD shall be sent in a sealed envelope stamped CONFIDENTIAL.
      5. The Health Information Management Unit does not request copies of medical records from outside healthcare providers for personal use. If an inmate requires copies of medical records from an outside healthcare provider for court or personal use, such inmate must contact the provider directly and follow their procedures to obtain copies of their medical records. This includes care provided by DHMC.
    8. Prevention Healthcare Tips:
      1. Prevention is the best way to stay healthy—both in jail and in life. Personal hygiene is essential for a healthy living environment. Inmates are reminded to use good hygiene and health practices, including, but not limited to, washing their hands frequently, keeping their living area clean, eating a healthy diet, and exercising every day. Inmates should take advantage of opportunities to exchange uniforms and linen for clean items. Inmates are expected to shower daily and ensure that their hair is clean.
    9. Razors/Hair Care:
      1. Disposable razors and hair clippers are generally available in housing units/dormitory upon request. To check these items out, inmates should speak with their housing deputy. Your ID is required to check out equipment. Disposable razors may be provided daily and may not be shared. Razors and hair clippers should be checked out on an as-needed basis and must be returned when finished with use.
    10. Teeth Brushing Tips:
      1. It is the responsibility of inmates to take care of their teeth and gums. Inmates should brush gently with very short strokes and enough pressure so that they feel the bristles against the gums. The tips of the bristles do the cleaning, in which case inmates should not squash the bristles against their teeth. Inmates should use soft bristles since hard bristles can damage gums
      2. The position of the toothbrush should be changed so that it can move slowly across all the surfaces of every tooth. Inmates should brush thoroughly at least twice daily as follows:
        1. Place the head of your toothbrush beside your teeth, with the bristle tips at a forty-five (45) degree angle against the gum line.
        2. Move the brush back and forth in short (half a tooth-wide) strokes several times, using a gentle scrubbing motion.
        3. Brush the outer surfaces of each tooth, upper and lower, keeping the bristles angled against the gum line.
        4. Use the same method on the insides of all teeth still using short strokes.
        5. Brush the chewing surfaces of the teeth.
        6. To clean the inside surfaces of the front teeth, tilt the brush vertically and make several gentle up and down strokes with the front part of the brush.
        7. Brushing the tongue freshens breaths and cleans the mouth by removing bacteria.
    11. Important Medical Information:
      1. ***IN A MEDICAL EMERGENCY, NOTIFY A DEPUTY!***
      2. Acquired Immune Deficiency Syndrome (AIDS) - Facts for Inmates:
        1. What is the disease AIDS?
          1. AIDS is caused by human immunodeficiency virus (HIV) and is a very serious, potentially life-threatening disease. It attacks the body's immune system and its ability to fight disease and infections. AIDS victims become susceptible to serious infections and rare illnesses which usually would not affect healthy individuals with normal immune mechanisms.
        2. Transmission:
          1. HIV is spread only when blood, semen, or vaginal fluids from an infected person enters someone else’s body. The specific behaviors that spread HIV include:
            1. sharing injection needles, syringes, or drug-use equipment with someone who is HIV-positive;
            2. unprotected (without a condom) rectal entry intercourse (anal sex) with someone who is HIV-positive (anal sex often tears the rectal blood vessels, allowing the virus to enter the body); and/or
            3. unprotected vaginal intercourse or oral sexual activity with someone who is HIV-positive
          2. Being touched, hugged, or lightly kissed by someone who is HIV-positive will not transfer the virus. By practicing prevention, there is virtually no risk of contracting the virus.
        3. Inmate Risk of Getting AIDS:
          1. Since the above-noted means of transmission involve intimate contact of a sexual nature or direct bloodstream injection, inmates by themselves are clearly in control of the major risks of infection.
          2. AIDS is not an otherwise significantly contagious disease. At present, there has not been a documented case in which AIDS has been transmitted from one individual to another by casual or even close household contact.
          3. The risks of contracting HIV can be reduced by:
            1. not having sexual relations with individuals whose history and health status are not known;
            2. not sharing needles used for injection of drugs or tattooing; and
            3. not sharing a person's razor blades or other health or sanitary devices.
          4. In general, avoid contact with other individuals’ bodily fluids such as semen, blood, urine, and feces.
        4. Summary:
          1. The fact that an individual is in jail does not in any way make them more susceptible to HIV or AIDS. Sexual activity or drug use behaviors while incarcerated, however, increases the risk of infection. Sexual contact, even with a seemingly healthy person who is carrying HIV, does lead to a risk of becoming infected and potentially developing AIDS.
      3. Tuberculosis (TB) Facts for Inmates:
        1. What is TB?:
          1. TB is a disease involving the lungs or other parts of the body. TB is spread from person to person in airborne droplets produced from things like speaking or coughing. If left untreated, TB can lead to things like pneumonia and problems with other organs like bones, joints, and the kidneys.
          2. Are There Symptoms:
            1. A person with active TB disease may have symptoms such as:
            2. A bad cough lasting three (3) weeks or longer
            3. Pain in the chest
            4. Coughing up blood
            5. Fever, chills, night sweats
            6. Loss of appetite and weight loss
          3. Is There a Test for TB?:
            1. Yes. Each person shall receive a small injection in the forearm called a purified protein derivative (PPD) test. The site shall be examined forty-eight (48) to seventy-two (72) hours later to see if the body reacted to the injection. If a reaction is seen, this is considered a positive reading of the TB test. If the test is positive, a chest x-ray will be needed to see if the disease is active. If a person has a positive PPD reading, they will always test positive and will need chest x-rays to make sure the disease has not become active.
  13. Sexual Misconduct, Sexual Abuse, and Sexual Harassment:
    1. Denver Sheriff Department Zero Tolerance Policy:
      1. The DSD has a zero-tolerance policy relating to all forms of sexual misconduct, sexual abuse, and sexual harassment. Sexual behavior of any type between inmates, staff, inmates, and volunteers or contract personnel and inmates, regardless of consensual status, is strictly prohibited. All reports of institutional sexual behavior shall be investigated, and inmate participation in sexual activity is subject to sanctions as outlined in this handbook.
      2. While inmates are under the jurisdiction/custody of the DSD, they should note the following:
        1. There are policies and procedures addressing sexual misconduct, sexual abuse, sexual harassment, and protections against retaliation for reporting or cooperating with an investigation regarding sexual abuse or sexual harassment.
        2. All sexual behavior is prohibited.
        3. There is a zero-tolerance policy in effect towards all types of sexual behavior.
        4. Medical and mental health personnel are available to provide treatment.
        5. It is the inmate’s responsibility to report incidents of sexual abuse, sexual harassment, or retaliation to any of the agencies listed in Section 13.D.
      3. Types of sexual misconduct, sexual abuse, or sexual harassment include:
        1. sexual behavior between inmates;
        2. sexual behavior from inmates directed towards staff members, contractors, or volunteers; and
        3. sexual behavior from staff members, contractors, or volunteers directed towards inmates
      4. Prohibited sexual behaviors include, but are not limited to:
        1. sexual intercourse;
        2. the attempt of intercourse, including inappropriate touching and exhibitionism;
        3. threats, intimidation, and actions/comments meant to coerce or pressure another individual to engage in the inappropriate act;
        4. retaliation against individuals reporting sexual abuse, sexual misconduct, or sexual harassment, which is prohibited and punishable;
        5. repeated and unwelcome sexual advances, requests for sexual favors, or verbal comments, gestures, or actions of a derogatory or offensive sexual nature by one inmate, detainee, or resident directed toward another; and
        6. repeated verbal comments or gestures of a sexual nature to an inmate, detainee, or resident by a staff member, contractor, or volunteer, including demeaning references to gender, sexually suggestive or derogatory comments about body or clothing, or obscene language or gestures.
      5. Voyeurism by staff members, contractors, and/or volunteers is prohibited. Voyeurism is an invasion of privacy of an inmate, detainee, or resident by staff for reasons unrelated to official duties, such as, but not limited to, peering at an inmate who is using a toilet in their cell to perform bodily functions; requiring an inmate to expose their buttocks, genitals, or breasts; or taking images of all or part of an inmate’s naked body or of an inmate performing bodily functions.
        1. Note: There is no allowable consensual agreement between staff or inmates to engage in any sexual conduct as defined by C.R.S. §18-7-701.1.
    2. Self-Protection:
      1. Inmates have the right to be safe from sexual abuse.
      2. Inmates have the right to be safe from sexual harassment.
      3. Inmates have the right to say no to anyone who tries to pressure them to participate or consent to engage in any sexual activity.
      4. Inmates should immediately report any sexual abuse, attempted sexual abuse, sexual misconduct, sexual harassment, or retaliation for reporting or cooperating in an investigation to any of the agencies listed below.
      5. ***ALL SEXUAL BEHAVIOR IS PROHIBITED***
    3. Prevention/Intervention:
      1. You can help prevent sexual abuse by adhering to some basic behaviors, including:
        1. carrying yourself in a confident manner. Many sexual offenders choose individuals who look like they will not defend themselves;
        2. being alert. Trust your instincts and be aware of situations that make you feel uncomfortable;
        3. not accepting gifts, loans, nor favors from other inmates. It may seem like nothing on the street, but in a jail environment, it can become a weapon of exploitation; and
        4. not allowing another inmate to provide protection.
        5. reporting all incidents and dangerous situations;
        6. securing personal property;
        7. being aware of physical surroundings.
        8. not becoming involved with drugs or alcohol in jail.
        9. not becoming involved in bartering or contraband introduction.
        10. not giving mixed signals. Inmates should be direct and firm when saying no.
        11. knowing who you are associating with.
    4. What to Do if You Are a Victim, a Target, or a Witness:
      1.  Report incidents of sexual behavior in writing or verbally to any of the following:
        1. Any DSD staff member or health service worker
        2. OIM at (720) 913-3306, or by mail to: 101 West Colfax Avenue, Suite 100, Denver, CO 80202
        3. DPD Internal Affairs Bureau at (720) 913-6019
        4. DSD Public Integrity Division at (720) 865-3888
          1. Note: Notification to either DPD Internal Affairs Bureau or DSD Public Integrity Division is mandatory if the circumstances involve the accusation of unlawful sexual conduct by a member of the DSD.
          2. If an inmate has been sexually assaulted, they should notify a staff member immediately. Inmates should not shower, wash, or change their clothes; brush their teeth; nor use the bathroom as they may destroy important evidence.
          3. Inmates shall receive a medical examination, and evidence shall be collected. The collection of evidence shall assist in the prosecution of the perpetrator.
          4. All staff members are required to keep the reported information confidential. Only those who need to know will be provided with the necessary information.
    5. Why Report Sexual Abuse and Sexual Harassment?:
      1. Reasons for reporting sexual abuse and sexual harassment, include, but are not limited to:
        1. personal safety;
        2. physical well-being (inmates will be given an exam, tested for sexually transmitted diseases (STDs), and given medication if necessary);
        3. breaking the path of victimization;
        4. allowing the perpetrator to be detained while an investigation is conducted; and
        5. identifying the perpetrator and stopping that person from preying on other inmates.
    6. Seeking Relief from Retaliation:
      1. If you believe that you are being retaliated against by an inmate or a staff member for reporting an incident of sexual abuse or sexual harassment or for cooperating in an investigation, you should report your concerns immediately to any of the following:
        1. Any DSD staff member or health service worker
        2. OIM at (720) 913-3306, or by mail to: 101 West Colfax Avenue, Suite 100, Denver, CO 80202
        3. DPD Internal Affairs Bureau at (720) 913-6019
        4. DSD Public Integrity Division at (720) 865-3888
    7. Victim Rights and Expectations:
      1. Victim Rights:
        1. Victims of sexual abuse or sexual harassment have a right to:
          1. be treated with fairness, respect, and dignity;
          2. be informed of the steps to be taken if they are sexually assaulted;
          3. be informed of the status of the investigation;
          4. be informed of the results of the defendant’s HIV testing ordered by the court;
          5. be protected from the person accused of committing sexual assault/rape;
          6. receive help if the case is accepted for filing;
            1. Note: a victim advocate from the District Attorney’s Office will be assigned to the victim throughout the remainder of the criminal justice process.
          7. receive medical treatment, including follow-up care when necessary; and
          8. receive mental health counseling.
        2. Victim rights do not include release.
      2. Victim Expectations:
        1. Victims of sexual abuse can expect the following from DSD first responders:
          1. victims will be separated from the abuser if appropriate and will be asked basic facts about the complaint/allegation;
          2. the crime scene will be preserved and protected if appropriate;
          3. victims will be asked not to take any actions that could destroy the physical evidence (e.g., washing, brushing teeth, changing clothes, eating/drinking);
          4. precautions will be taken to ensure that the alleged abuser does not take any actions that could destroy the physical evidence (e.g., washing, brushing teeth, changing clothes, eating/drinking);
          5. a supervisor shall be notified;
          6. the victim will be sent to the Medical Unit; and
          7. all information will be documented.
      3. Remember:
        1. Abuse is never the victim’s fault.
        2. The responsibility is always on the sexual abuser who made the choice to subject the victim to sexual abuse.
        3. Victims are not alone.
        4. Many people can help.
        5. Victims are survivors.
    8. Available Resources:
      1. General:
        1. Inmates have access to confidential emotional support services related to sexual abuse through outside victim advocates. Phone calls to these organizations shall continue to be monitored through regular monitoring of the phone system. Mail to these organizations shall be monitored through the regular mail monitoring process. Reports of abuse to these organizations shall comply with mandatory reporting laws.
      2. The Blue Bench:
        1. The Blue Bench’s mission is to eliminate sexual assault and diminish the impact it has on individuals, their loved ones, and our community through comprehensive issue advocacy, prevention, and care.
        2. Contact:
          1. English Hotline: (303) 322-7273
          2. Spanish Hotline: (303) 329-0031
          3. Mail: P.O. Box 18951, Denver, CO 80218
      3. The Center for Trauma and Resilience:
        1. The Center for Trauma & Resilience, formerly known as The Denver Center for Crime Victims, provides culturally and linguistically responsive programs, health promotion, and crime prevention education.
        2. Contact:
          • English Hotline: (303) 894-8000
          • Spanish Hotline: (303) 718-8289
          • Fax: (303) 831-7282
          • Mail: P.O. Box 18975, Denver, CO 80218
  14. Additional Important Information:
    1. Commissary:
      1. Each housing unit receives canteen items one (1) day a week. The amount of commissary ordered each week shall be determined by an inmate’s classification level.
      2. The total of all commissary items that an inmate may hold in their cell at one time shall not exceed one hundred seventy-five dollars ($175.00).
      3. When commissary items amounting to more than two hundred dollars ($200.00) in value are found in an inmate’s possession, excess items shall be confiscated, and appropriate disciplinary action will be taken. Open food items will be disposed of during an inmate’s period of corrective confinement, writ, hospital stay, etc.
      4. Visitors may not leave commissary items for inmates. Inmates can only make purchases through the commissary if they have money in their account. 
      5. Limited possession items: 
        1. Headphones (limited to one in possession). If additional headphones are found, the deputy will confiscate the item and notify a supervisor to have the headphones placed in the inmates property. 
    2. Meals:
      1. General:
        1. The regular menu is reviewed by a registered dietician and prepared by the food service manager and staff. The menu is designed to provide a balanced and nutritional diet. Medical or allergy diets must be prescribed and canceled only by the health services staff.
      2. Approximate Meal Times at the COJL:
        1. Breakfast: 6:30 AM
        2. Lunch: 10:30 AM
        3. Dinner: 4:00 PM
      3. Approximate Meal Times at the DDC:
        1. Breakfast: 5:00 AM to 6:30 AM
        2. Lunch: 10:30 AM to 12:00 PM
        3. Dinner: 4:30 PM to 6:00 PM
      4. All times are approximate and will vary depending upon what activities are taking place.
    3. Religious Declarations and Diets:
      1. Inmates should make all religious declarations regarding religious affiliation upon being booked into the facility. Inmates who failed to make a religious declaration during the booking process must declare any religious affiliation within seven (7) days thereafter. Any inmate who did not inform the booking deputy of a religious declaration should send a kite to the Department's chaplain requesting a declaration form for religious affiliation if they have any special needs based specifically on their religious beliefs. The form must be completed, signed, and returned within ten (10) business days or religious diet privileges may be terminated. Inmates will receive a copy of the approved or denied request.
      2. If an inmate misses the seven (7) day period to declare their religious affiliation, the next opportunity to change religious affiliation is six (6) months from their booking date. Religious declarations must be based on sincerely held beliefs.
      3. Inmates shall be allowed to remove the final plastic covering surrounding the religious meal under the supervision of the deputy. Any additional plastic wrap added by the kitchen may be removed by the deputy before diet distribution.
      4. If inmates are found to have violated the special/religious diet agreement, their special/religious diet may be revoked.
      5. Inmates may voluntarily request cancellation of a religious diet by writing a kite. Inmates who have voluntarily canceled their religious diet must wait for six (6) months before requesting that their diet be reinstated or a new diet be approved.
      6. The dietary requirements of religious holy days shall be considered, as reasonably practical, when planning the master menu. Holy days other than Passover and Ramadan shall be reviewed on a case-by-case basis.
    4. Meal Regulations of the COJL and the DDC:
      1. Inmates must be fully dressed, including socks and identification badges.
      2. Inmates may not bring books, papers, or other non-food items to housing common area during meal times.
      3. Meal lines shall be single file and orderly. Inmates are only allowed to go through the line once, and line jumping is not permitted.
      4. Quiet talking is permitted during mealtime; however, moving from table to table is not permitted.
      5. Inmates are not allowed to remove food from the housing common area.
      6. Inmates shall be required to leave the housing common area by the orders of the housing deputy.
      7. Inmates may not re-enter the housing common area once they have already eaten.
      8. Inmates shall receive one (1) tray and are required to take the tray that they were served on. If there are problems with the food, inmates may speak with the housing deputy to seek resolution.
      9. Personal conversation with the inmates on the serving line is prohibited.
    5. Allowable Items from Housing Unit:
      1. Inmates are permitted to take their inmate identification badge and other items as authorized by staff from their housing unit. If they are going to court or an official visit, they may take a comb and legal paperwork.
      2. When attending activities such as general education development (GED), legal research, or religious services, inmates shall only be allowed to bring items directly related to those activities. No commissary items are to be taken from the housing area unless the inmate is being transferred or being released from the facility.
    6. Inmate Identification:
      1. All inmates at both facilities shall be issued an identification badge or bracelet with their name, booking number, CD number, date of birth, and photo. This identification is your pass to conduct business throughout the jail. Without it, you will be required to wait until your identification can be verified. This can potentially delay your visit to the medical unit or your release.
      2. Privileges such as tablet usage, commissary, recreation, and visits may be denied if an inmate does not have their identification card or bracelet. If you lose your identification badge or bracelet, you should request a new one by sending a kite to classification. You will be charged for the replacement.
      3. Identification badges or bracelet must be worn at all times in common areas, to and from activities, commissary, and medication calls.
      4. Inmates may request a temporary identification badge upon release from the COJL and DDC. This form of identification is acceptable in multiple locations and is good for a sixty (60) day period.
    7. Inmate Indigence:
      1. An inmate is determined to be indigent when they have less than ten dollars ($10.00) in their inmate account. The time frame to determine indigence is fourteen (14) days after the initial booking. The status of inmates considered indigent shall be reviewed every thirty (30) days thereafter. Inmates who are found to be indigent may send a kite (either paper or electronic) to the commissary to request an indigent package. The inmate’s money account shall be checked and evaluated for any transactions.
      2. If it is determined that an inmate cannot purchase undergarments and/or socks, those items will be issued using the inmate welfare fund. Such items shall be limited to one (1) pair of socks and one (1) undergarment, not to exceed six (6) pairs of socks or six (6) undergarments. If an inmate requests a special health item, such requests shall be evaluated on individual needs. All requests for special health items must be sent to the Logistics Unit office and evaluated with advice from the jail Medical Unit to determine if it is a required health item.
    8. Release:
      1. DSD Property:
        1. Upon release, inmates must return the following (if applicable):
          1. Inmate tablet
          2. Inmate identification badge or bracelet
          3. Jail issued uniform
          4. One (1) towel
          5. One (1) blanket
          6. Two (2) sheets
          7. One (1) cup
          8. One (1) spoon
          9. One (1) inmate handbook, if applicable
          10. One (1) mesh property bag
      2. Inmate Trust Account Balance:
        1. Upon release, inmates will receive a debit card for the balance remaining in their trust account.
        2. If inmates receive a check, they must cash the check within two (2) years from the date of their release or forfeit the monies associated with the check. See the Denver Revised Municipal Code, Chapter 20, Article III, Section 20-43.
        3. If inmates receive a debit card, all inquiries regarding the issued debit card are to be directed to ReleasePay (https://releasepay.com/).
        4. Monies from the Securus system will be returned via Western Union. 
          1. How you obtain your refund: Contact the Securus detainee hotline at 1-855-273-7292 to request the refund. 
          2. Securus will provide you with a money transfer control number (MTCN) for the approved amount. The MTCN is a ten digit number assigned to every Western Union money transfer for tracking and transaction identification.
          3. Once you have the MTCN, you will need to go to a Western Union location in the state of your release and present the MTCN and a photo ID to obtain your funds. 
    9. Voting Information:
      1. An inmate who is awaiting trial as a pretrial detainee or who is serving a sentence for a misdemeanor conviction, is eligible to register to vote and vote. No person while serving a sentence of detention or confinement in a correctional facility, jail, or other location for a felony conviction or while serving a sentence of parole shall be eligible to register to vote or to vote in any election. Inmates may send a kite to programs for more information regarding eligibility and voting processes. If an inmate is eligible and would like to register to vote and vote, they may send a kite to the inmate programs administrator.
    10. Inmate Programs:
      1. General:
        1. The Inmate Programs Unit collaborates with community-based partners to help inmates successfully transition out of jail and become productive community members. All inmates are eligible for program services, though the type of services available may vary based on, but not limited to, housing classification, behavior, and need.
        2. Inmates interested in participating in program services must send a kite to the inmate programs administrator/coordinator, requesting to participate in programs. Inmates shall receive a response promptly. Services provided are determined by the facility programs administrator and the inmate programs director.
        3. Before participation, inmates may be asked to complete a pre-screening form to better identify their needs.
      2. Discretionary Earned Time Credit for Successful Participation in Programming:
        1. Discretionary earned time credit is separate from statutory good time and Sheriff good time.
        2. A sentenced inmate with a minimum of a thirty (30) day sentence may be awarded up to three (3) days discretionary earned time credit during any consecutive thirty (30) day period served while successfully participating in qualified comprehensive program services. Qualified comprehensive program services include Recovery in a Secure Environment (RISE), Transition Unit (TU), Change Pod, and Life Skills Program. Individual classes such as job readiness, substance abuse education, parenting, etc. are not eligible for discretionary earned time credit but can be used as part of the requirements for the Life Skills Program. Successful participation is defined by attending as scheduled, active engagement in the service, completion of homework assignments if assigned, and exhibiting cooperative behavior. Involvement with the inmate disciplinary process may result in a loss of discretionary earned time credit eligibility.
        3. Discretionary earned time credits shall only be deducted from the time served and shall not be applied to inmates who are sentenced to flat time or applied during the time frame designated as flat time. For example, if an inmate is sentenced to sixty (60) days and the inmate has served thirty-six (36) days, the inmate may be awarded up to three (3) days. For this thirty-six (36) day period, the inmate shall only be eligible for up to three (3) days discretionary earned time credit. All awarded earned time is authorized at the discretion of the Sheriff.
        4. If an inmate is serving time in correctional confinement, they are not eligible for earned time credit. If an inmate has a history of disciplinary issues, they shall only be eligible for discretional earned time credit at the discretion of the division chief of operations or their designee.
        5. All inmates are encouraged to take advantage of program services offered to meet their needs regardless of eligibility for discretionary earned time credit.
      3. Programs and Services:
        1. Carey Guides:
          1. The program offers self-study journals in English and Spanish to address the following key life areas:
            1. Thoughts and belief
            2. Coping/self-control skills
            3. Friends, family, and relationships
            4. Alcohol and/or drug use
            5. Work
            6. School
            7. Use of Free Time
          2. There are fourteen (14) journals that inmates can work through. Journals are assigned one (1) at a time upon request.
        2. Denver Human Services Outreach:
          1. This program offers eligibility determination for health insurance options and food assistance upon release.
        3. Religious Counseling and Services:
          1. Services offer spiritual counseling through the department chaplain and volunteers from outside organizations. Religious items, reading materials, as well as religious diets are also part of the program.
        4. Reentry Services:
          1. Services assist inmates through case management, classes, and provide community resource information before and after being released.
          2. The program is provided by Transition from Jail to Community Collaborative (TJCC).
        5. Mental Health Assistance:
          1. Mental health screening and therapy provided by the DHMC team, as well as the Mental Health Transition Units at the COJL and High Acuity Treatment (HAT) Unit at the DDC.
        6. Educational Development:
          1. The program offers preparation and testing for inmates looking to obtain a GED while in custody.
      4. Programs Specific to the DDC:
        1. Productive Day:
          1. The program provides a wealth of information to as many inmates as possible within a limited amount of time.
          2. Videos are played twice a day during specific hours, providing education in the form of cognitive therapy, health, nutrition, and overcoming adversity.
        2. Change Pod:
          1. Program is designed to help inmates who are motivated for change by providing core cognitive substance abuse and case management sessions and education.
          2. The program assists inmates with establishing a foundation for change that will lead to better decision making and further diminish the chances of returning to incarceration.
      5. Programs Specific to COJL:
        1. Life Skills:
          1. A reentry case manager is assigned to an inmate to complete intake and assist with determining two (2) programs the inmate would benefit from.
          2. Programs inmates may choose from include:
            1. cognitive behavioral class to understand thoughts and how they control feeling and behaviors;
            2. job readiness program to assist with career assessments, job retention, barriers, resumes, interview process, networking, and other topics related to job preparation;
              1. parenting skills;
              2. substance abuse education;
              3. GED preparation; and
              4. Carey guides.
        2. Recovery in a Secure Environment (RISE):
          1. RISE is a peer-led intensive substance abuse and alcohol treatment program.
          2. Priority is given to inmates who are court-ordered into RISE, as well as supported by Empowerment, GEO, and Mile High Behavioral Health Care.
        3. Substance Abuse Programs:
          1. RISE:
            1. Peer-led intensive substance abuse and alcohol treatment program.
          2. Substance Abuse Education:
            1. Substance abuse and alcohol recovery education program.
          3. Relapse Prevention:
            1. Trauma and substance abuse education specifically affecting the female population
        4. Other:
          1. Yoga:
            1. Yoga is intended for all levels and genders. This includes controlled exercise, meditation, and breathing.
          2. Project Bedtime Story:
            1. Allows inmates to voice-record bedtime story reading for young children. Promotes family well-being and connection.
          3. Military Veterans:
            1. If an inmate is a veteran, they should send a kite to the inmate programs administrator for assistance related to their veteran status.
    11. Release Services:
      1. Before Release:
        1. If an inmate does not have a state ID/driver’s license they may send a kite to programs if they are indigent and need a state ID/driver’s license fee waiver.
        2. Inmates must have a verifiable address in Colorado or a letter from a non-profit organization that will accept mail on their behalf and attest to an inability to pay the fee.
        3. This is only a waiver for the ID fee and does not cover any costs associated with fines.
        4. Inmates will also need proof of their identity and social security number.
        5. Inmates may send a kite to programs to request an ID fee waiver and allow two (2) weeks to process their request.
          1. For the DDC, inmates may request a temporary photo ID card from classification if they do not have a state ID/driver’s license. Inmates should allow two (2) weeks to process their requests.
          2. For COJL, inmates may request a temporary ID from the deputy or sergeant assisting them at release if they do not have a state ID/driver’s license.
        6. If an inmate needs directions to any community-based provider to prepare for their release, they may send a kite to the programs office and request either walking, driving, or public transportation directions.
        7. If an inmate needs a prescription for medications related to their behavioral health (e.g., psychiatric medications), they may send a medical kite (white kite) at least two (2) weeks before their release and request the prescription. Inmates should receive their psych medication prescription(s) at the med line before release. Inmate medication(s) shall be filled within seven (7) days of their release date.
      2. At Release:
        1. If an inmate does not have a ride, they may request a bus pass from the deputy or sergeant assisting with their release or a phone call to arrange for a ride.
        2. Inmates should submit in writing their need for transportation, as well as their CD number to the Transition from Jail to Community Collaborative (TJCC).
        3. If an inmate needs proof of their dates of incarceration to provide to probation, the Department of Human Services, TJCC, treatment providers, etc., they may request a print out of their dates.
          1. For COJL, inmates may request such information from the deputy or sergeant assisting them at release.
          2. For DDC, inmates may request such information from the reception desk in the lobby.
      3. After Release:
        1. Inmates should call the TJCC at (720) 510-7030 or go directly to the office located at 1391 Delaware Street, Denver, CO if they need free services related to:
          1. Case management
          2. Individual trauma/post-traumatic stress syndrome disorder treatment
          3. Relapse prevention
          4. Employment
          5. Peer support
          6. Social security benefits
        2. Inmates will be required to complete intake with TJCC staff to be eligible for services.
        3. TJCC offers additional services and assistance related to reentry needs. Inmates should ask for additional information when they call or visit the office.
        4. If an inmate needs to refill their medications for their behavioral health (psychiatric medications), they may take the prescription to have the medication filled within seven (7) days at either:
          1. DHMC Primary Care Pharmacy located at 301 West 6th Avenue, Denver, CO; or
            1. No co-pay requirement.
          2. Mental Health Center of Denver (MHCD) pharmacy located at 4353 East Colfax Avenue, Denver, CO.
        5. Inmates may fill out a form to authorize prescription gap funds to be applied if they do not have the money to pay for the prescription.
        6. If an inmate does not receive their prescription(s) before release, they should call (720) 337-0327 within three (3) days of being released.
        7. Prescriptions shall be available for pick up within two (2) to five (5) business days of the request.
          1. Note: This only applies to medication given to inmates while in custody at the DDC or COJL.
        8. Inmates should schedule an appointment with an outpatient provider to ensure that they continue to receive their prescribed medications.
  15. Some Useful Advice:
    1. Inmates should apply the following dos and don'ts
    2. Don't...
      1. Attempt to exercise authority over deputies or inmates
      2. Fight, assault others, or attempt to resolve problems or disputes. If there is a problem, inmates should notify a deputy immediately. An action shall be taken to remedy the situation.
      3. Attempt to escape or assist another to escape.
      4. Take part in any demonstration, disturbance, or act of resistance alone or with others.
      5. Gamble or barter in any form.
      6. Possess a weapon of any type.
      7. Borrow, purchase, loan, or give articles or things to other inmates.
      8. Make or take any mixture or beverage that can cause intoxication or take any drug not prescribed by the jail physician.
      9. Possess or cause to be introduced on jail property any articles or items not furnished by the jail, sold in the commissary, or approved by an authorized staff member.
      10. Tier jump. Inmates shall not visit another tier, dorm, or housing area where they do not live nor shall they enter another person's cell without specific permission from a deputy. This includes going to distribute items, congregating on the second floor of housing units, or using the phone in other areas.
      11. Participate in tattooing. The DSD prohibits tattooing in its facilities because of safety and health concerns. The lack of sanitary procedures and instruments can lead to possible infections (including AIDS), and such infections and diseases can be passed through needles or instruments used for tattooing.
    3. Respect for Others:
      1. Don't...
        1. Steal any property from others or the jail.
        2. Destroy or damage any property or items that belong to others or the jail
        3. Show disrespect to staff members.
        4. Show a lack of cooperation with staff members.
        5. Spit on the floors, walls, or in the sinks.
        6. Throw trash on the day room floors.
        7. Leave toilet paper on the bathroom floors.
        8. Leave used soap in the shower.
        9. Make unnecessarily loud noise after lights out.
      2. Do...
        1. Flush toilets after use.
        2. Vote on television programs to be viewed.
        3. Maintain good personal hygiene.
        4. Be Concerned About Your Health:
        5. Maintain good hygiene and a clean living area.
        6. Communicate medical or emotional concerns with deputies.
        7. Bathe often and exercise.
        8. Bathe often, wash hands before meals and after using the restroom, and brush teeth. Cleanliness is important to reduce the chances of needing medical attention.
  16. Medicine Brought in at Booking:
    1. Medicine brought in with inmates shall be stored with such inmate’s property and returned to such inmate upon their release. If the medicine is not with the inmate’s papers at release, then the inmate should request it from the releasing deputy. If an inmate is released without their medicine, they may request their medicine by calling the pharmacy number at (720) 337-0400.
  17. Consular Notifications:
    1. Upon intake to any of the DSD facilities, non-U.S. citizens who have been arrested and are being detained on a criminal matter are entitled to have their consulate notified. Such inmates should send a kite to the Classification Unit to facilitate the communication request. While in custody, inmates should have the opportunity to make a free call to the Office of Inspector General at (1-800) 323-8603 or (1-877) 246-8253.
  18. Recreation Time:
    1. Buildings with attached open-air recreation yards are available to inmates assigned to that unit. If an inmate’s period of detention is expected to last longer than seventy-two (72) hours, they shall have an opportunity for one (1) hour of recreation (weather and schedule permitting) daily, or one (1) hour (5) five days per week for those in special management housing units. Recreational opportunities can be limited by inclement weather or physical security concerns. Recreation times shall be determined by your housing.
  19. Television:
    1. Televisions are provided in each dayroom. Television privileges are at the discretion of the housing deputy and may be given after passing daily inspection. Tampering with the television system or parts may result in denial of television privileges. Repairs needed for standard wear shall be completed as quickly as possible; however, for tampering or abuse, repairs may take several weeks.
  20. Tablets: 
    1. The Denver Sheriff Department is striving to improve communication between family members and those incarcerated in our jails. The issuance of a tablet to communicate with family and other visitors, stream music, play games, access law programs, read books, and improve learning skills is a privilege. Inmates may be issued a tablet and shall adhere to the following policy. 
    2. Issuance
      1. Inmates will be assigned a tablet and one (1) set of earbuds upon receiving long term housing assignments. Tablets will be assigned to each individual and identifiable by the inmate's full and CD number, which will appear on the screen of the tablet. Tablets also have their own identification tags, which shall not be tampered with or removed. 
        1. additional earbuds may be purchase through commissary.
      2. Tablets will be handed out daily after breakfast clean-up and content will be made available at 0600. Inmates will not retrieve their own tablets. Tablets will be provided by the housing deputy.
      3. Inmate users will be required to complete initial user agreements on the tablet prior to their first use. Violations of user agreements may result in a loss of access to the device and/or content. 
      4. Access to certain games, podcasts, and music will be free. Additional content such as movies and other games and music will be available for purchase through the tablet. Inmates will not have access to any purchased content when they are released from the facility or moved to a non-DSD facility. 
      5. Tablets will provide specialized content as well as additional access to existing programs such as kites and sending messages to families and visitors. In the event a tablet is not available, access to basic services will remain available through other devices as the housing area kiosks, and phones. Inmates may submit a kite or speak to their housing deputy for questions related to access to all services. 
    3.  Proper Usage and Care
      1. Tablet usage will be paused during meal time and medication pass and as necessary during emergencies. 
      2. All tablet usage and communications are subject to monitoring. DSD staff have the authority and ability to confiscate tablets upon misuse or destruction of the tablet or other violations of jail rules, including but not limited to:
        1. Accessing restricted material or communications including pornographic material or material promoting racism, sexism, or content and communications expressing militant or extremist views.
          1. Content purchases are not prorated, and refunds will not be issued for expired content.
      3. Inmates who destroy, misuse, or tamper with tablets in order to gain access to restricted material and communications are subject to discipline, which may include the permanent loss of tablet privileges. Inmates may submit a request through the Kiosk, Tablets tab, to request reinstatement of privileges.
      4. Any illegal activity conducted through the use of a tablet is subject discipline up to criminal charges. 
      5. Never let another inmate possess your tablet, not even temporarily. You are responsible for the care of your assigned tablet. If your tablet has been misused, damaged, or destroyed, you may be subject to replacement costs and possible discipline.
      6. Tablets will not be used to engage in unauthorized contact with visitors or other inmates. See section 12 of this handbook, Class 4.1 prohibited acts.
      7. Inmates are not allowed to possess the housing deputy's tablet. If they do, they are subject to disciplinary action.
      8. You will not be refunded for any material/content that is lost as the result of misuse or destruction of your tablet.
      9. Tablets are assigned to inmates for the duration of their stay. If you transfer to a new housing location, your assigned tablet and all content will transfer with you. If you transfer to another housing area, it will take time for the contents to transfer with you. Tablets will remain in the housing area at the deputy's desk as you visit other areas of the facility or a transported outside the facility for other visits including courts.
      10. Inmates are responsible for keeping their tablet clean. 
      11. As these are electronic devices operating with a battery, they will not be used in or around water, i.e. in the toilets, showers, and in recreational areas. 
    4. Turn-in and Release
      1. Tablets will be turned in to the housing deputy at evening roll call. 
      2. Upon release or transfer from DSD custody, tablets will be turned in along with DSD property. Inmates will be charged for damaged or missing tablets up to the replacement cost of the tablet. 
      3. Upon release from DSD custody, access to purchased content can be requested by contacting Securus at the following numbers:
        1. From a Mobile Device: 972-734-1111
        2. From a Landline or international phone: 1-800-844-6591
    5. Troubleshooting
      1. Should a tablet malfunction or lose access to content, inmates should first contact Securus through the tablet. 
      2. If the tablet is not operational or the issue cannot be resolved through contacting Securus, please contact the housing deputy. 
      3. Billing issues will be reported to Securus by the user.
    6. All Wi-Fi access may be terminated to housing areas the following reasons: 
      1. Emergencies
      2. Housing unit disturbances
      3. Failure to maintain a clean housing area
      4. Threats to safety and security
  21. Notaries:
    1. Notary services shall be provided free of charge for all legal documents related specifically to criminal court cases.
    2. All other items, including power of attorney, divorce, and marriage applications, shall be charged a two dollar ($2.00) notary fee. To request notary service, inmates should send a kite requesting notary services to the Logistics Unit.
    3. To have a document notarized while in custody, C.R.S. §24-21-507 requires individuals to have satisfactory evidence of identity such as a passport, driver’s license, government-issued non-driver card that is current or expired not more than one (1) year before the performance of the notarial act or another form of government identification issued to the individual that is current or expired not more than one (1) year before the performance of the notarial act and contains the signature or photograph of the individual.
    4. If an inmate has a valid driver’s license or identification card in their property, they should inform the notary on a kite request so the identification document can be retrieved. If an inmate has a driver’s license or identification care offsite, a friend or family member can bring it to the facility so the identification may be placed into the inmate’s property and used to obtain notary services.
  22. Reading Your Account Summary in Keefe:
    1. Each inmate can see the balance of their commissary account via the commissary kiosks. Their commissary account will show all deposits to their account along with all charges and all payments to/from their account.
    2. The accounting summary has three (3) columns.

        1.

        Amount

        This column shows what the transaction amount is. For example, if you submit a medical kite, you will see $7 in this column, because inmates pay $7 for each medical kite submitted.

        If money is deposited into your account, you will see how much was deposited in this column.

        2.

        Balance

        This column shows you how much money you have on your books. Money that is deposited into your account will be added to the amount already in this column.

        3.

        Due

        The amount in this column is the amount that is owed to the Denver Sheriff Department.

    3. The accounting summary shows:
      1. The most recent transaction at the top of the report.
      2. Deposits as a positive number in the “Amount” column and added to the “Balance” column
      3. Charges as a positive number in the “Amount” column and added to the “Due” column
      4. Payments (with <brackets> around the transaction description) as a negative number and subtracted from the earlier “Due” and “Balance” columns.
      5. Review the examples below for additional explanations.
        1. Box 1: An inmate submitted a medical kite on 9/5, and they were charged the $7. $7 is added to the “Due” column. This means that $7 is owed to the DSD.
        2. Box 2: On 9/6, $60 was deposited into their account. You can see the deposit amount in the “Amount” column. $60 is added to the “Balance” column.
        3. Box 3: The medical kite was paid (<Medical>) on 9/6, and so their “Balance” and “Due” amounts each go down by $7. This means they no longer owe $7 to the DSD. And, instead of having $60 in their account, they have $53 on their account. This is because the $7 was subtracted from the $60
          1. Box A.1.: The inmate submitted a medical kite on 3/18. They are charged $7 for the kite. This means they now owe $7 to the DSD. In other words, their “Due” column is now $7.
          2. Box A.2.: The inmate submitted an additional medical kite on 3/21. They are again charged $7 for this new kite. This means they now owe $14 to the DSD because the new $7 is added to the old $7. In other words, their "Due" column is now $14.
          3. Box B: They were released on 3/31 without money on their account.
          4. Box C: Each $7 is removed from the "Due" column one (1) at a time. That's why you first see the $14 drop to $7 and then drop to $0. Because the "Due" is now $0, the inmate no longer owes money to the DSD.
  23. Court Information:
    1. Inmates are required to attend court as scheduled by the court’s docket. If an inmate has any other court cases or proceedings in other jurisdictions that the DSD is not aware of, it is the inmate’s responsibility to make the necessary arrangements and take the appropriate steps to ensure their appearance.
    2. Inmates may write a letter to the clerk of the court to arrange their court appearance and transport, or they may have a family/friend contact the clerk of the court on their behalf. It is the responsibility of that court to provide transportation. The DSD shall not take you to court on matters that are not Denver County related.
    3. Inmates should send a kite to court services one (1) week before their Denver County or Denver District court date on cases/hearings for which they are out on bond. Inmates should include the court, date of appearance, and docket number on their kite. The DSD will notify the court that an inmate is in custody and transportation arrangements shall be made, if necessary.
    4. If an inmate wishes to contact a judge, all communications should be made through the US mail. Judges do not accept facility kites.
  24. Colorado Department of Corrections (CDOC) Information
    1. Denver Recreation and Diagnostic Center (DRDC) Inmate Allowable Property List:
      1. The Colorado Department of Corrections (CDOC) limits inmate personal property liability to a maximum of $300.00 per inmate. Inmates being delivered to the Denver Reception and Diagnostic Center (DRDC) Intake Unit are allowed only the items and quantities listed below:
        1. One (1) religious book (does not count in the book totals).
        2. Two (2) books/novels (no hardbacks, tactical weapons, or depictions of sexual intercourse).
        3. Two (2) books (recreation crossword or puzzle type only (no magazines or exceptions).
        4. Two (2) eyeglasses/cases (prescription only, sunglasses must be prescription).
        5. One (1) pair contact lenses (no replacement lenses or solutions allowed).
        6. Medical items such as braces, canes, crutches, etc. (no medications or blood sugar testing equipment permitted).
          1. Note: Other prescribed medical items must comply with CDOC Administrative Regulation 850-06 and be subject to the approval of the facility chief of security and health services staff.
        7. Two (2) of each hygiene item, including new and unopened containers of shampoo, conditioner, Blue Magic, gel, lotion, deodorant, bar soap, soap container, toothpaste, and toothbrush.
        8. Legal materials including one (1) box with current or pending case materials, not to exceed two (2) cubic feet.
        9. Ten (10) personal correspondence, including letters and greeting cards. Items not allowed are blank envelopes, cards, blank paper, notebooks, and stamps.
        10. Educational items such as GED material.
        11. Miscellaneous items such as addresses, phone numbers, and Native American medicine bags.
        12. One (1) wedding band (plain wedding band; no stones or designs of any kind).
        13. One (1) set of shower shoes (no markings of any kind).
          1. Note: Property that is not on this list shall be shipped home at the inmate’s expense. Inmates may also donate restricted property to charity or have it otherwise disposed of.
  25. Effective Date: This order will become effective on March 15th, 2023.
  26.  Approval: This document has been reviewed, approved, and electronically signed by the Sheriff of the City and County of Denver prior to its publication.
  1. One (1) pair of long johns